Femi Abdul

Results-driven Manager, Information Technology Operator and Accountant with cross-industry experience in finance, operations, agriculture, and technical support. Proven ability to lead teams, optimize business performance, and implement data-driven strategies. Combines strong technical expertise with entrepreneurial experience, including founding and scaling business ventures. Skilled in driving growth, improving efficiency, and building strategic partnerships.

Manager at One Stop Vigour (2025-07 – Present)

• Lead compliance and regulatory operations with government agencies
• Develop enforcement and monitoring strategies
• Manage billing systems and revenue collection
• Maintain stakeholder relationships across sectors

Accountant NYSC at Royal Gate Groups (2024-04 – 2026-03)

• Manage financial records, reporting, and account reconciliation
• Prepare monthly, quarterly, and annual financial statements
• Monitor cash flow and identify cost-saving opportunities
• Ensure compliance with financial regulations and tax laws
• Support budgeting and forecasting activities

Manager at 5Blue Limited (2024-04 – 2026-01)

• Develop and execute long-term business strategies
• Oversee operations, supply chain, and service delivery
• Manage budgets, revenue, and cost control
• Build strategic partnerships and client relationships
• Track KPIs to improve performance and profitability

Operations Manager at HH Farms (2023-11 – 2026-04)

• Directed farm operations, including planning and production
• Supervised workforce and improved productivity
• Managed budgets, inventory, and cost control
• Implemented sustainable farming practices

Technical Supervisor at Concentrix (2021-07 – 2023-01)

• Led technical support teams and resolved complex issues
• Ensured service delivery met KPIs and SLAs
• Provided troubleshooting for hardware, software, and networks

Delivery Coordinator (Entrepreneurial Venture) at Self-Employed (2019-07 – 2021-07)

• Founded and managed a local delivery service
• Built partnerships with restaurants and customers
• Identified trends to improve service delivery

Team Lead at Amazon Fulfillment Services (2018-10 – 2019-07)

• Supervised operations and ensured safety compliance
• Trained and mentored team members

Marketing Associate at Aviot Inc. (2018-06 – 2018-11)

• Executed social media and marketing strategies
• Conducted market research and analysis

Customer Relations Associate at HGS Canada Inc. (2017-12 – 2018-05)

• Resolved customer inquiries via phone, email, and chat
• Analyzed customer accounts and recommended solutions
• Maintained service-level standards and documentation

Consultant (AT&T U-verse) at Sutherland Global Services (2016-05 – 2017-11)

• Analyzed and resolved customer service and technical issues
• Processed orders and supported product usage
• Managed workload effectively in a high-volume environment

Customer Service Representative at Spring Masters Canada (2011-05 – 2012-08)

• Delivered customer service in a fast-paced environment
• Applied sales techniques to meet customer needs
• Maintained high service quality standards

Post Graduate Certificate in Project Management – International Institute of Project & Safety Management (IIPSM) (2025-01 – 2025-04)

Post Graduate Certificate in Event Management – St. Clair College

B.A General – University of Windsor (2012-09 – 2017-04)