Administrative Assistant - The Phoenix Foundation - LQ 52 Malamre Jimeta Yola Nigeria
(2014-01 - 2017-12)
Volunteering Work
- Handle incoming phone calls and written correspondence, providing prompt responses and forwarding to appropriate staff member where necessary
- Perform general clerical duties including photocopying, fax and mailing
- Handle requests for information and data and follow up with appropriate staff member
- Schedule and coordinate meetings, appointments and travel arrangements for staff members
- Manage office supply inventories and coordinate maintenance of office equipment
- Assist the Executive Director in the management and administration of related contracts and project designations
- Ensure staff are notified in a timely manner of upcoming deadlines
- Assist in the development and maintenance of job descriptions and evaluations
- Assist with volunteer and outreach coordination as required
- Production, updating and managing programme participants paperwork
- Research into grant applications and assistance with report preparation
- Co-ordinating and running promotional seminars and fund raising events
- Assistance with marketing activities including liaison with suppliers of materials
- Scheduling meetings and updating social media sites
Marketing Assistant (Fashion design) - British Home Stores (Bhs) - Bristol United Kingdom
(2010-01 - 2011-12)
- Devise efficient fashion design plans and foster new fashion concepts
- Properly coordinate advertising as well marketing activities
- Attend runway or fashion shows to acquire new fashion ideas
- Visit major manufacturers and merchandise markets to get new information on the latest fashion trends
- Regularly monitor fashion publications and set meetings with designers to keep up with the changing trend
- Evaluate the potential success of a certain clothing line
- Create effective marketing plans and advertising strategies
- Coordinate with salespeople, designers and manufacturers
- Select garments and accessories that will be used for promotional marketing
- Organize photo shoots, magazine events, and fashion shows
- Share fashion insights and analysis with buyers to help them choose the appropriate inventory purchases
Customer Service Manager - Imad Group (Oil and Gas Operations) - Lagos Nigeria
(2009-01 - 2011-12)
- Ensures in-depth knowledge of the products or services offered by the company
- Manages a team of Customer Service staff effectively
- Ensures that the team is adequately resourced and trained
- Communicates in a courteous manner by telephone and email with customers to resolve issues and provide advice
- Ensures all customer enquiries and queries are responded to in a timely manner
- Ensures all complaints are dealt with in line with company guidelines and resolved as soon as possible
- Provides reports and statistics to other managers, develops customer service policies and procedures for internal and external use
- Attends customer and corporate events
- Taking inventory of products that are being discharge at the stations i.e. the quantity of AGO, PMS, and DPK
- Ensuring that the products (PMS, AGO, & DPK) are in stock always
- Making sure that all the stations staffs appear the same in terms of their uniforms
- Helping to build good customer relations and arranging staff meetings
- Recruiting staff and doing appraisals, training and development
Control Officer - Imad Group (Oil and Gas Operations) - Lagos Nigeria
(2008-01 - 2008-12)
Strategic planning & control
- Collection and preparation of stocks balances at the depots using Excel
- Processing applications for depot licenses and renewals
- Making sure PMS, AGO are loaded in the specified trucks in the depot
- Keeping records of stocks and shares of the company
- Inspecting the loading in trucks of PMS, AGO & DPK in the depot
- Keeping watch and updates of what is happening in the stock markets
- Keeping records of number of trucks and quantity of PMS & AGO loaded and being taken to the filling stations
- Reconciliation of accounts of the filling stations
- Having daily records of sales made at the end of sales
- Preparing documents for petroleum support fund (PSF)
- Keeping records of payment request for under-Recovery of product under the petroleum support fund (PSF) scheme
Personal Assistant/Secretary - Ogun State House of Assembly - Ogun State Nigeria
(2007-01 - 2008-12)
- Performs major administrative functions
- Keeping accurate records of bills and rulings
- Secretary to different committees
- Personal assistant to the honourable during inspection tour
- Updating and periodic evaluation of bills when necessary
- Scheduling of meetings, correspondence, and notes taking
- Arranging travel, visas and accommodation
- Screening phone calls, inquiries and requests and handling them when appropriate
- Meeting and greeting visitors at all levels of seniority
- Producing documents, briefing papers, reports and presentations
- Carrying out specific projects and research