Rachael Jibunoh

Target-driven SME Business Banker with experience in SME customer acquisition, onboarding, relationship management, and deposit mobilization within the financial services sector. Proven ability to identify and onboard small businesses, assess financing needs, support credit origination, and grow loan and deposit portfolios through consultative selling and territory marketing. Skilled in KYC/AML compliance, portfolio monitoring, cross-selling, and maintaining portfolio quality to drive revenue and minimize risk.

HND in Accounting with strong financial documentation and record-keeping skills. Seeking to drive SME portfolio growth, loan book expansion, and profitability for Polaris Bank in the Enugu Region.

Business Acquisition & Relationship Officer - Stanbic IBTC Insurance - Enugu State

(2025-01 - 2026-01)

• Acquired and onboarded SME customers and merchants across Enugu North territory through direct field marketing, referrals, and market penetration, growing customer base and business footprint
• Assessed client business needs and presented tailored financial solutions using consultative selling to convert prospects into active account holders
• Managed and grew client portfolio by conducting regular client visits, providing excellent service, and identifying cross-selling opportunities for additional products
• Drove deposit mobilization and fee income by encouraging use of digital channels, POS, and transaction services among SME clients
• Ensured compliance with KYC/AML requirements through accurate documentation, customer due diligence, and proper record maintenance
• Monitored portfolio performance and market trends to identify new SME opportunities and mitigate client attrition risks
• Consistently met monthly sales and acquisition targets through proactive outreach and relationship building

Administrative/Accounting Assistant (NYSC) - Office of the Accountant General - Enugu State

(2022-01 - 2023-01)

• Maintained financial records and prepared audit documentation ensuring compliance with public sector accounting standards
• Supported account reconciliation and financial reporting contributing to accuracy and transparency of departmental records
• Handled correspondence and documentation for loan, grant, and budget-related files

HND - Accounting - Institute of Management and Technology (IMT) (2018-01 - 2020-01)

ND - Accounting - Institute of Management and Technology (IMT) (2015-01 - 2017-01)

Post Graduate Diploma (PGD)