Rambai Timothy

Customer-focused and hardworking ND graduate with approximately one year of hands-on experience in restaurant hospitality and customer service, supported by additional experience in restaurant operations and filling-station customer service. Experienced in welcoming customers, taking and serving orders, responding to customer requests, handling payments, maintaining a clean service environment, and working calmly in busy situations. Friendly, reliable, adaptable and committed to providing excellent customer experiences.

Waitress at THE BRANCH LOUNGE

Approximately 1 year

• Welcomed customers and provided friendly, professional service.
• Took customer orders accurately and ensured timely delivery of food and drinks.
• Responded to customer questions, requests and service concerns.
• Worked closely with kitchen, cashier and other service staff to ensure smooth restaurant operations.
• Assisted customers during busy periods while maintaining a professional attitude.
• Handled customer payments responsibly when required.
• Maintained a clean, organized and welcoming dining environment.

Pump Attendant at SHAFA

• Attended to customers promptly and professionally.
• Dispensed fuel accurately and handled customer payments responsibly.
• Communicated clearly with customers and responded to their needs.
• Maintained a clean and organized work environment.
• Worked responsibly during busy periods while following workplace procedures.

Restaurant Staff at DARK REAL

• Attended to customers and supported day-to-day restaurant service.
• Assisted with customer requests and food-service activities.
• Maintained cleanliness and order within the service environment.
• Worked cooperatively with other staff to provide efficient customer service.

National Diploma (ND) in Science Laboratory Technology (SLT) – ABUBAKAR TATARI ALI POLYTECHNIC (2024)