Rita Okoroafor

I am a detail-oriented and reliable Virtual Assistant with experience in administrative support, customer service, email and calendar management, data entry, and remote collaboration tools. I enjoy helping businesses stay organized and efficient while providing professional support to clients and teams.

I am proactive, eager to learn, and committed to delivering quality work in every task I handle.

I have experience working as a Virtual Assistant, providing administrative and customer support in remote environments. In my previous volunteer roles, I handled tasks such as email and inbox management, document preparation, correspondence, scheduling, travel bookings, and maintaining organized records.

I also supported day-to-day administrative operations by preparing reports, managing files, and assisting with communication and coordination tasks. These experiences strengthened my organizational skills, attention to detail, and ability to work efficiently in remote and fast-paced environments.

Lagos State University — B.Sc. in Secretarial Administration

ALX Virtual Assistant Program — Certified Virtual Assistant.

Completed training in administrative support, communication, scheduling, email management, and remote collaboration tools.

IWORKREMOTE — Certified Virtual Assistant & Customer Support Training

Gained practical knowledge in customer support, administrative assistance, email handling, and remote work systems.

Asana Workflow Specialist Certificate

Trained in task management, workflow organization, and team collaboration using Asana.