Rosemary Okon

Detail-oriented administrative and customer service professional with experience supporting office operations, budget and expense documentation, records management, meeting coordination, front-desk administration, cash handling, and customer service. Proficient in Microsoft Office Suite and familiar with SAP through Procure-to-Pay (PTP) exposure. Known for accuracy, organization, professional communication, confidentiality, and the ability to manage multiple priorities in fast-paced environments.

Holds a B.A. in Philosophy from Akwa Ibom State University and a Certificate in Emergency Management Proficiency from the National Emergency Management Agency (NEMA).

Office Assistant (Administrative) at Office of the Secretary to the State Government (2022-01 – 2023-12)

Provided day-to-day administrative support to facilitate smooth office operations and timely completion of assigned tasks.

• Managed budgets and maintained office expense records and supporting documentation.
• Maintained organized filing systems for confidential documents and ensured records were readily accessible when required.
• Updated office policies, performed data-entry duties, and maintained accurate administrative information.
• Supported meeting planning, document preparation, scheduling, and internal coordination.
• Handled sensitive information with discretion and maintained professional standards of confidentiality.

Cashier at GabbsDan Ventures Shopping Mall (2023-11 – 2025-03)

• Processed customer transactions through POS systems and handled cash and payment-related activities accurately.
• Issued receipts, verified pricing, and ensured transaction details were properly recorded.
• Maintained accurate financial records and supported customer service reporting.
• Organized invoices and transaction documentation to support internal audit and reconciliation activities.
• Responded professionally to customer enquiries and assisted in resolving transaction-related issues.
• Maintained accuracy and attention to detail in a high-volume retail environment.

Front Desk Representative at Diamond WhiteHuz Ltd (2023-05 – 2023-07)

• Managed incoming phone communications and assisted with meeting and appointment scheduling.
• Provided professional front-desk and customer service support to clients and visitors.
• Responded to enquiries, directed requests appropriately, and supported resolution of client concerns.
• Maintained guest logs and assisted with travel and administrative arrangements.
• Supported smooth daily reception and office coordination.

Wardrobe Stylist at DARASANG Couture & Fashion Academy (2019-01 – 2021-12)

• Coordinated wardrobe operations and supported the preparation and organization of clothing and accessories.
• Tracked inventory and maintained accurate records of available items.
• Maintained client databases and purchasing logs to support efficient operations.
• Worked collaboratively with team members while meeting client and project requirements.

B.A. in Philosophy – Akwa Ibom State University (2016-01 – 2021-12)

Certificate in Emergency Management Proficiency – National Emergency Management Agency (NEMA) (2023-05 – 2023-05)

West African Examinations Council (WAEC) – Apostolic Church Secondary School (2016-01 – 2016-12)

First School Leaving Certificate (FSLC) – Primary School No. 1, Mbierebe Obo (2010-01 – 2010-12)