Rubes Range

I am a customer-focused and data-centric Restaurant & Lounge Manager with over 5 years of experience managing dynamic hospitality environments. I am skilled at overseeing daily operations, ensuring high-quality service, and fostering team collaboration. Proficient in maintaining smooth workflow during peak hours, optimizing customer experiences, and implementing cost-effective strategies for increased profitability.

With a passion for hospitality and a keen eye for detail, I lead by example, motivating staff to deliver exceptional service. My ability to create a welcoming atmosphere for guests, manage inventory efficiently, and handle Customer concerns with ease, have consistently driven positive feedback and repeat business. Ready to contribute my hands-on expertise to elevate guest satisfaction and operational efficiency in the hospitality settings.

Restaurant Manager at Uncle Stan's Small Chops (2025-01 – Present)

• Accountable for training, scheduling, fostering teamwork, and mediating conflicts within the team.
• Customer Service Excellence: Maintained superior service standards, promptly addressed grievances, established service benchmarks, and monitored customer satisfaction levels.
• Devised effective marketing strategies that resulted in a notable 30% surge in sales.
• Implemented regular training sessions to align with evolving customer preferences and industry trends
• Oversaw a project aimed at refining service protocols and optimizing communication channels across various departments.
• Spearheaded key cross-functional meetings to deliberate on objectives and future expansion strategies to enhance customer satisfaction, contributing pivotal insights that led to the implementation of four initiatives by senior management.

Operation Manager at Lo'meedar Fresh (2023-01 – 2024-12)

• I oversaw daily operations, inventory, and customer service.
• I led recruitment, training, and supervision of staff.
• I monitored customer feedback and implemented service improvements.
• I managed budgets, controlled expenses, and supported pricing decisions.
• I enforced quality control and health safety standards.
• I supported business development, product innovation, and marketing campaigns

Restaurant Manager at chopilosbyslippery Restaurant/Lounge (2022-01 – 2023-12)

Restaurant/Club Manager at GreenVault Restaurant / Lounge & Club (2019-01 – 2022-12)

Bachelor Of Science in Computer Science – University Of The People

Higher National Diploma in Computer Science – Oduduwa Polytechnic

National Diploma in Computer Science – Interlinks Polytechnic

WAEC – Bachel Academy