Ruphina Nwaokoro

Results-driven Accounting and Administrative professional with 10+ years of experience in banking, financial operations, and customer relationship management. Proven track record in accounts payable, reconciliation, KYC compliance, and revenue growth through client acquisition and cross-selling. Highly detail-oriented with strong analytical and problem-solving skills, committed to delivering accuracy, efficiency, and excellent service in fast-paced environments.

Administration/Accounting at AUDITAC AND PATNERS (2025-02 – Present)

• Audit Documentation & Reporting
• Assist in Preparation of clients yearly Financial Report
• Client Liaison & Scheduling
• Administrative Operations
• Payroll Administration
• Staff Pension Remittance via PAYPEN
• Filling of Clients Tax (VAT & CIT) Using REV360

Sales Executive at Guaranty Trust Bank (2015-01 – 2024-12)

• Managed end-to-end customer on-boarding processes, ensuring full compliance with KYC and regulatory requirements
• Built and maintained strong client relationships, leading to increased customer retention and satisfaction
• Consistently exceeded sales targets through strategic cross-selling and up-selling of banking products
• Acquired new SME and retail clients, contributing significantly to deposit mobilization and revenue growth
• Conducted daily client engagement and follow-ups to drive business development
• Prepared and analyzed sales and performance reports to support management decision-making
• Resolved customer complaints promptly, enhancing overall customer experience

Accounts Payable Officer at Franklouis Telecoms (2012-03 – 2014-12)

• Managed full accounts payable cycle, including invoice processing, verification, and vendor payments
• Performed account reconciliations and resolved discrepancies efficiently
• Maintained accurate financial records and ensured proper documentation for audits
• Supported internal and external audits by providing required financial data
• Handled vendor communications and resolved payment-related issues
• Assisted with bank reconciliations and monthly financial reporting processes

B.Sc. in Accounting – Ignatius Ajuru University of Education (2024)

Higher National Diploma (HND) in Banking & Finance – Federal Polytechnic Nekede, Owerri

– West African Examinations Council (WAEC)