Saliu Serah

Performance-driven Public Administration graduate with over 2 years of hands-on experience in retail sales and customer service within a fast-paced gadget store. Proven track record of meeting sales targets, maintaining accurate financial records, and delivering exceptional customer experiences. Highly organized, detail-oriented, and skilled in administrative support and operational efficiency.

Seeking a dynamic administrative or customer service role where I can contribute to business growth and service excellence.

Sales Representative at T Smart Nig Limited (2023-01 – 2025-01)

Served customers in a fast-paced gadget retail environment, managing sales transactions and inventory operations.

• Served an average of 10–15 customers daily, providing product guidance and technical explanations
• Consistently met and exceeded monthly sales targets
• Processed cash, POS, and bank transfer transactions with 100% accuracy
• Maintained daily sales records and updated inventory reports using Excel
• Assisted in monthly stock-taking and inventory reconciliation processes
• Resolved customer complaints professionally, improving customer satisfaction and repeat patronage
• Promoted newly launched products, contributing to increased revenue growth
• Supported overall store operations and ensured an organized and efficient retail environment

Ordinary National Diploma (OND) in Public Administration – Gateway ICT Polytechnic (2023-01)