Samuel Adoga

Dynamic professional with a proven track record at Chase Express Travels, showcasing exceptional customer service and travel industry expertise. Excelled in creating memorable travel experiences and streamlining visa processes, demonstrating strong communication and travel research skills. Achieved significant improvement in client satisfaction and operational efficiency, leveraging interpersonal communications to foster client relationships.

VISA OFFICER at Dees Travels & Tours

• Assist clients in completing applications accurately.
• Verify the authenticity and completeness of documents.
• Track and follow up on the status of visa applications.
• Handle inquiries and provide professional advice regarding visa options and regulations.
• Communicate regularly with clients to ensure they are informed of the progress of their applications.
• Provide a seamless and positives clients experience by resolving complaints and addressing concerns promptly.
• Provide up-to-date information on visa requirements, fees, and processes for various destinations.

TRAVEL CONSULTANT at Chase Express Travels

• Followed up with customers to increase service with travel plans.
• Kept abreast of all regulatory requirements and industry standards when scheduling travel arrangements.
• Maintained accurate records of book keeping, payments and clients' information for smooth operations and future reference.
• Worked closely with clients to understand unique need and meet specific travel desires
• Maintained up to date knowledge of travel industry trends, regulations and best practices to better served customers
• Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
• Built strong relationships with clients through exceptional communication and personalized service.
• Handled sensitive information with professionalism and discretion
• Collaborated with team members to optimize travel recommendation and share industry knowledge.

INTERNATIONAL ADMISSION OFFICER at CHASE EDUCATIONAL SERVICE

• Provided comprehensive support to prospective international students, guiding them through the entire process.
• Established strong relationships with overseas partner's institutions to aid in recruiting high quality students.
• Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communication.
• Served as a liaison between prospective students, families, faculties and administration throughout the admission process, facilitating seamless communication among all parties involve.
• Maintained thorough knowledge of industry trends and legislative changes affecting higher education admission policies, ensuring compliance at all times
• Conduct thorough evaluations of foreign credentials, ensuring accurate assessment of applicant qualification.

VISA PROCESSING OFFICER at ASPOM TRAVELS AND TOURS

• Maintain up to date knowledge of immigration policies and procedures to advise applicant accurately on eligibility requirements
• Worked closely with applicants to determine eligibility and verify accuracy and integrity of applicant data
• Enhance the visa approval process by implementing an efficient document verification system

Bachelor of Science in Economics – Federal University Wukari (2021-07)

– Science Academy Wanokom (2012-05)

Diploma in Desktop Publishing – Emergency Café (2015)