Human Resources Generalist - CoKitchen Workspace (Foodcourt) - Lagos, Nigeria
(2024-10)
Serve as senior HR professional managing comprehensive HR operations including recruitment, employee relations, onboarding, performance management, and training coordination. Act as key point of contact for employees and management on all HR-related matters.
- Manage full-cycle recruitment processes including job postings, candidate screening, interview coordination, and selection
- Coordinate seamless onboarding processes ensuring new hire integration and compliance with organizational policies
- Lead employee relations initiatives, maintaining workforce stability and morale during organizational restructuring
- Analyze HR metrics and data to identify trends, driving data-informed decisions for continuous improvement
- Develop and deliver training programs enhancing employee skills, knowledge, and performance
- Ensure compliance with labor laws and HR best practices across all HR operations
- Part of the team that established and onboarded staff for new branch operations in Abuja
- Oversee employee safety and security protocols through CCTV team management
Human Resources Officer - CoKitchen Workspace (Foodcourt) - Lagos, Nigeria
(2024-01 - 2024-09)
Managed recruitment and onboarding operations while ensuring compliance with HR policies, labor regulations, and organizational standards.
- Managed end-to-end recruitment efforts including job postings, candidate screening, and interview coordination
- Coordinated comprehensive onboarding processes ensuring seamless integration of new hires
- Monitored staff attendance and performance management, identifying trends and improvement areas
- Developed and implemented HR policies and procedures to enhance employee engagement and retention
- Maintained accurate employee records adhering to data protection and confidentiality standards
- Coordinated training programs and workshops to enhance employee skills and organizational capability
Human Resources Officer - News Central Media Limited (NCML) - Lagos, Nigeria
(2024-01 - 2024-12)
Provided expert HR guidance to employees on policies, procedures, and best practices while managing recruitment, performance management, and administrative HR functions.
- Provided expert guidance and coaching to employees on HR policies, procedures, and labor law compliance
- Managed performance monitoring and attendance tracking ensuring compliance with company policies
- Coordinated recruitment efforts including interview scheduling and maintaining accurate candidate records
- Contributed to HR policy development and review ensuring alignment with organizational goals and labor regulations
- Identified opportunities for process improvement contributing to continuous enhancement of HR operations
- Provided administrative support to senior management, demonstrating versatility in HR operations
Human Resources Assistant - News Central Media Limited (NCML) - Lagos, Nigeria
(2023-07 - 2023-12)
Supported HR operations including recruitment, onboarding, training coordination, and policy compliance.
- Supported recruitment efforts including job postings, candidate screening, and interview coordination
- Coordinated onboarding processes ensuring seamless integration of new hires into the organization
- Maintained accurate and up-to-date employee records in compliance with data protection standards
- Coordinated training programs, workshops, and seminars for employee development
- Assisted in managing HR projects and conducted research for HR initiatives
Instructor - Ultra-Brains Institute of Information Technology - Lagos, Nigeria
(2019-07 - 2019-09)
Designed and delivered professional training programs on Human Resource Management, Customer Relationship Management, and Health, Safety, and Environment compliance.
- Designed and delivered training programs on Human Resource Management for professionals
- Developed engaging training curricula aligned with industry best practices
- Conducted presentations and workshops enhancing participant knowledge and skills
- Conducted quality assurance checks including follow-up assessments to measure training impact
- Evaluated training programs and made data-driven recommendations for improvements
Secretary - Ministry of Culture and Tourism - Nigeria
(2017-12 - 2018-11)
Provided administrative support including payroll document distribution, records management, and coordination with senior management.
- Distributed payroll documents including payslips to employees, supporting payroll administration
- Prepared and edited documents, reports, and correspondence including monthly budget documentation
- Maintained accurate records of incoming and outgoing files ensuring compliance with procedures
- Provided administrative support to senior management coordinating schedules and meetings
- Coordinated travel arrangements, itineraries, and expense reports
Admin/Customer Relations Officer - Trado Global Integrated Limited - Lagos, Nigeria
(2020-06 - 2022-02)
Managed administrative operations and customer relations while coordinating internal communications and team meetings.
- Coordinated staff meetings and ensured effective communication within the team
- Analyzed feedback to identify trends and areas for operational improvement
- Developed and implemented processes to enhance operational efficiency
- Collaborated with internal departments to ensure smooth operations
- Managed complaints and concerns, resolving issues professionally and timely
Client Support Officer - Kaylog Economic Freedom Campaign - Lagos, Nigeria
(2022-04 - 2023-05)
Managed client relationships while ensuring compliance with company policies and maintaining accurate records.
- Maintained accurate client records in management systems ensuring data integrity
- Ensured compliance with company policies in all client interactions
- Developed and maintained strong relationships with clients providing personalized support
- Analyzed data and trends identifying opportunities for process improvement
- Conducted thorough assessments evaluating applications and documentation
