Sandra Udeh

A vigorously motivated individual devoted to delivering a positive customer experience and maintaining the financial success of the organizations in the hospitality industry with an effective leadership, attention to detail, and a commitment to service excellence.

Food and beverage supervisor - Virginrose resorts

(2021-09 - 2023)

• Providing guidance and direction to the team, ensuring they adhere to the established standards and procedures.
• Monitoring the quality and presentation of food items to ensure they meet the establishment's standards.
• Collaborating with the chef to plan menus and daily specials.
• Ordering food supplies and ingredients, and maintaining inventory levels.
• Ensuring that food preparation and storage areas meet health and safety regulations.

Kitchen coordinator - Golden tulip hotel

(2015 - 2020)

• Monitored food storage, handling, and disposal to prevent contamination and waste.
• Conducted regular quality control checks to maintain the high standards of food quality.
• Addressed any issues or concerns related to food quality promptly.
• Interacted with customers to address their questions, concerns, or special requests.
• Resolved customer complaints or issues related to food and service.
• Ensured that food preparation and storage areas meet health and safety regulations.

Assistant cook - Mayoral Hotel and suites

(2012 - 2015)

• Worked closely with other kitchen staff, such as chefs, cooks, and kitchen assistants.
• Communicated effectively to maintain a smooth workflow in the kitchen.
• Maintained a clean and organized workspace, including equipment and utensils.
• Replenished supplies and ensure workstations are adequately stocked during shifts.
• Adhereed to food safety and sanitation regulations, including proper handwashing, storage, and temperature control.
• Participated in the cleaning and sanitizing of kitchen equipment, work surfaces, and utensils.

Front desk - Queen Maris School

(2009 - 2011)

• Maintained a clean, organized, and professional front desk area.
• Ensured the reception area is well-stocked with necessary supplies, such as brochures, forms, and office materials.
• Answered incoming phone calls, take messages, and direct calls to the appropriate personnel.
• Provided basic information about the organization and its services.
• Maintained visitor logs, appointment records, and other relevant documentation.
• Ensured confidentiality and security of sensitive information.

BSC - Mass Communication - Anambra state university (2004 - 2008)

Kalac Loyola Secondary School, Lagos (1998 - 2004)