Sanni Mistura

Organized and customer-focused Virtual Assistant and Customer Support professional with experience in administrative support, customer service, sales, library services, and remote assistance. Skilled in email and calendar management, data entry, online research, and customer enquiry resolution. Proficient in Google Workspace, Microsoft Office, and CRM tools.

Strong communication, time management, and problem-solving skills, with a commitment to providing reliable administrative support and delivering positive customer experiences in remote work environments. I completed my Virtual Assistant Training with practical knowledge of administrative support, customer service, market research, task management, and remote collaboration. A quick learner with strong organizational skills, attention to details and the ability to work independently as part of the team.

LIBRARIAN INTERN at LAGOS STATE UNIVERSITY OF EDUCATION (LASUED) (2025 – 2026)

• Assisted in daily library operations and administrative activities.
• Supported users with information and library- related enquiries
• Assisted with circulation, reference and electronic library service.
• Participated in collection development and technical service activities.
• Assisted in organising and maintaining library resources and records.
• Developed practical experience in information retrieval and research support.

VIRTUAL ASSISTANT at SCENT BY OYIN PERFUME (2024 – 2026)

• Provide remote administrative support
• Assisted with customer communication and enquiries
• Supported online business activities and day-to-day tasks.
• Assisted with organizing information and managing assigned tasks.
• Maintained professional communication with customers and clients

SALES REPRESENTATIVE at TEEZMART SUPERMARKET (2025 – 2025)

• Provide friendly and professional customer service.
• Assisted customers with product enquiries and purchases.
• Supported sales activities and maintained good customer relationships.
• Assisted with organizing products and maintaining the sales environment.

SALES MANAGER at GLOWPLUS BEAUTY & COSMETIC (2023 – 2024)

• Manage customers inquires and assisted customers product selection
• Maintain possible customer relationships and provide product information
• Support daily activities and business operations.
• Handle customers' concerns professionally and work towards a satisfactory solution.
• Assisted with monitoring products and sales activities

SUPERVISOR at HAYWHY GAS VENTURE (2022 – 2022)

• Supervise day-day business operations.
• Assisted customers and handled inquiries professionally.
• Monitored sales activities and supported smooth business operations.
• Maintained communication with customers and staff.
• Assisted with organizing records and daily activities.

TEACHER at HOLAS SCHOOL (2020 – 2022)

• Prepare and deliver lessons to students
• Maintained organized records and classroom activities
• Developed strong communication, patience and organizational skills
• Communicated effectively with parents, students and staff to support learning.

B.Sc. in Library and Information Science – KWARA STATE UNIVERSITY(KWASU) (2022 – 2026)