Serah Daniel

Highly organised and detail-oriented Executive & Administrative Professional with over 6 years of experience providing high-level executive support, customer service excellence, and operational coordination. Proven expertise in calendar management, workflow optimisation, inventory control, and project coordination. Adept at leveraging digital tools to enhance efficiency, reduce costs, and deliver exceptional stakeholder experiences.

Store Keeper / Inventory Officer at Translean Groups (2026-01 – Present)

• Managed inventory records and supply chain operations for multiple departments, ensuring 98% accuracy in stock reconciliation.
• Conducted regular stock audits and implemented corrective measures to minimize losses.
• Coordinated the receipt, storage, and issuance of goods using the FIFO (First-In-First-Out) system.
• Monitored inventory data to generate actionable reports for senior management decision-making.

Executive & Customer Service Assistant (NYSC) at Konammy Events (2023-01 – 2024-12)

• Provided high-level executive support, managing complex schedules, internal communications, and event logistics.
• Improved workflow efficiency by 20% through the implementation of streamlined documentation systems.
• Managed vendor relationships and client bookings for over 10 successful high-profile events.
• Resolved client concerns promptly, significantly enhancing customer satisfaction and retention rates.

Relationship Officer – Private Banking at FCMB (2020-01 – 2023-12)

• Delivered premium relationship management services to high-net-worth clients.
• Facilitated account opening and management while educating clients on specialized financial products.
• Processed high-volume banking transactions with a focus on accuracy and regulatory compliance.

General Service Officer at Iwade Microfinance Bank (2017-01 – 2019-12)

• Promoted bank products and services, consistently meeting monthly targets for portfolio growth.
• Mentored and coached new marketers to improve overall team performance.
• Managed daily cash collections and deposits with meticulous financial recording.

Higher National Diploma (HND) in Business Administration – Kogi State Polytechnic, Lokoja (2018-12)