Technical support Engineer | Frontend Developer
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Tech-savvy problem solver with a passion for delivering top-notch customer support. Combining my technical expertise and strong communication skills, I thrive in resolving complex issues and ensuring client satisfaction. Ready to tackle any challenge and provide exceptional technical assistance.
With 4 years of experience in IT support and website support, including a role as a technical support ERP at a Microsoft partner, I have developed a solid foundation in troubleshooting complex technical issues, providing exceptional customer service, and ensuring smooth operation of enterprise resource planning systems. I am adept at analyzing and resolving problems swiftly, effectively utilizing my technical expertise and fostering strong client relationships for optimal user experience.
As a technical support engineer, I hold a Higher National Diploma in Computer Science, providing me with a strong foundation in various aspects of computer systems and technology. Currently pursuing my MSc in Computing and Information Systems at Liverpool John Moores University in Liverpool, England, I am further enhancing my knowledge and skills in advanced computing concepts, information systems management, and cutting-edge technologies, positioning myself as a well-rounded professional in the field of IT support.
