Shalom Wolugbom

Motivated and detail-oriented Human Anatomy graduate with practical exposure to healthcare administration, patient care support, medical records management, and multidisciplinary clinical environments. Experienced in front-office support, documentation, confidential record handling, communication and coordination through NYSC and hospital SIWES training. Seeking an entry-level healthcare administration, front desk, patient service, medical records, or customer-facing role where strong organisation, communication and healthcare knowledge can contribute to efficient service delivery.

Assistant Secretary (NYSC) - College of Nursing Sciences, Akwa-Ibom State, Oron Campus - Akwa-Ibom State, Nigeria

(2024-10 - 2025-08)

• Managed medical and administrative records for students and staff, including documentation, database updates and confidential file organisation.
• Served as a first point of contact for visitors, staff and students, handling enquiries professionally and coordinating communication across departments.
• Relayed information between staff, management, students and visitors to support smooth institutional operations.
• Supported registration and onboarding by organising documentation, explaining institutional procedures and maintaining accurate records.
• Supported fee documentation, petty-cash tracking and general office record keeping while handling multiple administrative tasks.
• Maintained confidentiality and professionalism when handling sensitive institutional documents.
• Supported healthcare education operations through efficient communication, documentation and administrative coordination.

Student Intern (SIWES Trainee) - Rivers State University Teaching Hospital (RSUTH) - Rivers State, Nigeria

(2022-08 - 2022-12)

• Completed rotational hospital training across Radiology, Anatomical Pathology and Physiotherapy departments.
• Observed radiological examinations and supported departmental activities while developing an understanding of diagnostic imaging workflows.
• Assisted with specimen handling, record organisation and departmental administrative activities in Anatomical Pathology.
• Observed physiotherapy treatment sessions and supported departmental coordination activities.
• Worked alongside healthcare professionals across multiple departments, strengthening teamwork and communication.
• Developed practical awareness of healthcare ethics, confidentiality and hospital procedures in a patient-focused environment.

Bachelor of Science (B.Sc.) - Human Anatomy - Rivers State University (2019 - 2023)

Certificate of National Service - NYSC (National Youth Service Corps) (2024-08 - 2025-08)