Hostess/Supervisor - Sicily Lounge - Abuja
(2025-01)
- Welcomed guests and ensured a positive first impression in a high-energy environment
- Managed reservations and coordinated seating to optimize guest flow
- Handled customer complaints professionally, ensuring satisfaction and retention
- Promoted to Supervisor based on strong performance and reliability
- Supervised daily lounge operations and supported team members during peak hours
- Maintained high service standards, cleanliness, and guest comfort
Customer Service Intern - National Youth Service Corp (Unicorn Group)
(2023-01 - 2024-12)
- Welcomed clients and guided them on services
- Resolved customer complaints efficiently to ensure satisfaction
- Directed customers to appropriate departments
- Collected feedback and reported recurring issues
- Maintained a professional front desk environment
Front Desk Officer - M. Obafemi Yusuf & Associates
(2022-01 - 2023-12)
- Served as first point of contact for clients and visitors
- Managed appointments and maintained accurate records
- Handled calls and administrative duties efficiently
- Supported client relations and daily operations
- Maintained confidentiality and professionalism
Subject Teacher - Divine Vision Comprehensive School
(2021-01 - 2021-12)
- Taught students and maintained classroom engagement
- Prepared lesson plans, tests, and reports
- Monitored student progress and performance
- Demonstrated strong communication and patience
