Shukurat Abdullahi

Results-driven Business Development and with 5+ years of experience boosting revenue, streamlining operations, and enhancing customer experience in the hospitality and service sectors. Skilled in leading cross-functional teams, driving strategic partnerships, and executing marketing initiatives to grow market presence. Adapt at financial oversight, and ensuring compliance with safety and quality standards to achieve sustainable business growth.

Secretary - Hamza Motors - Kano, Nigeria

(2017-01 - 2019-12)

• Over all aspects of organization daily operations, including front desk, maintenance, and Customer relations, ensuring a seamless and high-quality Customer experience
• Handling office communication and ensuring information flows smoothly
• Greeting visitors and directing them to the appropriate persons and office
• Keeping records and maintaining office files.

Payment Officer - Federal Road Safety Corps - Kano, Nigeria

(2019-01 - 2021-12)

• Processing payment for customers via online.
• Verifying payment request and supporting document before payment is made.
• Built and maintained strong relationships with customers and officials to foster trust and encourage long-term collaborations.
• Collaborated with the official workers and team to provide support in making of online payment.
• Engaged in negotiations with customers and partners to secure favorable terms and conditions, ensuring mutually beneficial agreements.

Cashier - Kingsmore electronics - Kano, Nigeria

(2021-01 - 2023-12)

• Receiving payment form customers (cash, card transfer etc)
• Issuring receipts for payment received
• Processing refunds or change when necessary

B.SC - Micro Biology - Federal University Dutsin-MA (2023-01 - 2026-12)

Senior Secondary School Certificate - SSCE - TONY CHETA COLLEGE (2011-01 - 2016-12)

First school leaving certificate - OYE NURSERY AND PRIMARY SCHOOL (2006-01 - 2017-12)