Simon Smith

Dedicated and results-driven Cleaning Operations and Facility Management Professional with practical experience in housekeeping supervision, hospitality management, facility maintenance, and team coordination. Experienced in maintaining high sanitation standards, supervising cleaning operations, managing staff workflow, and ensuring customer satisfaction in hospitality and commercial environments. Possesses strong leadership, organizational, and communication skills with a proven ability to work effectively under pressure while maintaining operational excellence.

Adept at supervising teams, monitoring facility cleanliness, handling administrative responsibilities, and creating safe, clean, and welcoming environments for guests and clients.

Cleaning Operations Manager / Facility Manager - UK Guest House - Area 1 Masaka, Nasarawa State

(2021-02 - 2022-03)

• Supervised daily housekeeping and cleaning operations across guest rooms and facility areas.
• Coordinated cleaners and support staff to ensure efficient workflow and operational effectiveness.
• Conducted routine inspections to maintain high cleanliness and hygiene standards.
• Managed cleaning schedules and delegated responsibilities appropriately.
• Ensured adequate availability and proper use of cleaning supplies and equipment.
• Addressed guest concerns professionally and resolved facility-related issues promptly.
• Maintained compliance with health, safety, and sanitation regulations.
• Improved operational coordination and cleanliness consistency within the facility.
• Maintained a clean, organized, and guest-friendly environment with minimal complaints.
• Successfully supervised housekeeping staff to ensure timely completion of duties.

Cleaner - De Movers Hotel and Bar

(2025-05 - 2026-02)

• Maintained cleanliness of hotel rooms, offices, restrooms, and public areas.
• Sanitized surfaces and ensured proper hygiene practices were maintained daily.
• Assisted with waste management and cleaning equipment maintenance.
• Supported housekeeping operations to improve guest comfort and satisfaction.

CCTV Personnel - Morgnessa Nigeria Limited

(2023-08 - 2025-03)

• Monitored CCTV surveillance systems to ensure security and safety compliance.
• Observed and reported suspicious activities and operational irregularities.
• Maintained accurate incident reports and surveillance records.
• Assisted in ensuring a secure and organized work environment.

Waiter - Galaxy Pizza - Wuse II, Abuja

(2022-09 - 2023-05)

• Provided excellent customer service in a fast-paced hospitality environment.
• Attended to customer orders professionally and efficiently.
• Maintained cleanliness and organization within service areas.
• Assisted in ensuring customer satisfaction and smooth daily operations.

Supervisor - Oppo Nigeria

(2020-04 - 2021-01)

• Supervised staff activities and coordinated daily operations.
• Monitored team performance and ensured productivity targets were achieved.
• Assisted in inventory coordination and customer service management.
• Maintained operational discipline and workflow efficiency.

Sales Representative - Vivo Nigeria

(2019-10 - 2020-03)

• Promoted company products and attended to customer inquiries.
• Assisted customers in selecting suitable products based on their needs.
• Maintained positive customer relationships and achieved sales targets.

Product Consultant / Sales Personnel - Xiaomi Nigeria Limited

(2019-02 - 2019-08)

• Educated customers on product features and benefits.
• Assisted in product sales and customer engagement activities.
• Maintained excellent customer relations and product presentation standards.

B.Sc. - Chemistry - Federal University of Lafia (2023) Nasarawa State

Senior Secondary School Certificate (SSCE) - Rochris Comprehensive Secondary School (2012) Gakem

First School Leaving Certificate - Community Primary School (2006) Otukpuru