Smart Emah

Computer Technology graduate with hands-on RF and IT support experience gained at Huawei Technologies and TotalEnergies. Completed NYSC service in a technical engineering environment, building real-world competence in network systems, troubleshooting, and infrastructure operations. Currently completing an Aptech Certified Network Specialist (ACNS) program to deepen networking expertise.

Seeking an IT Support or NOC role where I can apply my technical foundation and grow toward network engineering.

RF Engineer Intern (NYSC) - Huawei Technologies Co. Ltd

(2025-01 - 2025-12)

• Monitored and troubleshot 2G network systems across multiple sites, maintaining operational uptime and minimizing service disruption.
• Assisted senior engineers with site-level inspections, technical debugging, and infrastructure analysis, building hands-on competence in network systems support.
• Collaborated with cross-functional teams to diagnose and resolve technical issues, improving resolution efficiency through structured coordination.
• Prepared and maintained technical documentation and SOPs, ensuring audit-ready records aligned with organizational standards.
• Participated in knowledge-sharing sessions with engineering teams, actively applying learnings to strengthen network infrastructure understanding.

Front Office Technician (SIWES) - TotalEnergies Marketing Nigeria PLC

(2023-01 - 2023-06)

• Delivered technical and customer-facing support for corporate and retail clients, ensuring accurate account setup and high user satisfaction.
• Collaborated with back-office teams on data management tasks, maintaining transaction consistency and workflow efficiency across business systems.
• Monitored systems to process client requests and troubleshoot service issues, applying analytical problem-solving to minimize disruption.
• Gained foundational exposure to IT infrastructure, databases, and application management within a large-scale commercial environment.

B.Sc. - Computer Technology - Babcock University (2020-01 - 2024-12)

Aptech Certified Network Specialist - Network Specialist - Aptech Computing Education (2025-01 - 2026-12)

Senior Secondary Certificate Examination (SSCE) - Access Int'l School (2014-01 - 2020-12)