Solomon Peter Gajereson

Advocacy Volunteering Officer - Make Her Smile Africa - Ibadan

(2024)

Work with Campaign Team to design and execute programs that aligns with our goals;
Advocate for the girl child, by raising awareness and fight for women's right and gender equality, especially against Gender-Base Violence (GBV);
Empower girls and young women in Nigeria through education, mentorship, health programs, and advocacy;
Collaborate with team members and engaged stakeholders in community building, by creating safe spaces for girls to speak out, heal and grow;
Contribute in posting of contents on social media most especially IG in order to tell our story and policies;
Collaborate with the Monitory and Evaluation team to measure the progress of ongoing program and the access the impact of other programs;
Collaborate with team members to identify funding opportunities prior to future programs;

Volunteering Officer - Rolan Foundation - Ibadan

(2025)

Collaborate with the team members and lift vulnerable groups especially children and women in urban and rural areas;
Organize "back to school program" for children by supporting them with writing materials, school bags;
Work as a team to create awareness and promote health and hygiene in places like market in the community. WASH (Water, Sanitation, Hygiene) program;
Collection of data and analyzing in order to make an informed decision;
Organizing Medical Out-reach to the aged people, especially those that are Diabetes, Hypertensive;
Working with team members to empower Communities in terms of Food and financial empowerment programs to the less privilege people, people with disability;
Work with team members to organize educative programs for the youths in a community;

Clients'/Providers' Relations Officer (South West) - Anchor HMO International - Ibadan Office, Lagos, Nigeria

(2022)

Supervising the daily operations of the Providers and clients within my coverage
Maintaining relationship with Providers and Clients
Served as a point of contact for Providers/Clients inquiries, complaints and other related issues,
Attend to Clients and Providers issues in a timely and friendly manner.
Making weekly and monthly reports and surveys.
Taking ownership of Providers' issues and following problems through to resolution
Create engaged Provider and facilitate organic growth
Setting a clear mission and deploying strategies focused on that mission.
Always ensure the satisfaction of Providers
Drive speed of service
Manage the handling of Providers' and Clients' requests, issues, and relations

Customer service/Billing-HMO Officer - Meridian Hospitals - Port Harcourt, Nigeria

(2017-03 - 2022-01)

Attend to customers inquiries, complaints via phone call, email and in person
Direct customers to online resources,
Collecting and analyzing customers feedback and responding to customers review,
Verification of patients' eligibility via HMO Portal/enrollee list;
Verification of claims to ensure that all diagnosis correspond with the drugs, investigation and procedures;
Negotiate with HMO over complex investigation, procedures and medications that are not in the agreed tariff for approval;
Adhere to policies and procedures.
Ensure hospital comply with contractual agreement with health maintenance organizations.
Manage HMO related cases and ensure compliance with claims and medical billing.
Follow up with admission update.
Handle bill reconciliation in case of under payment or any other issues related to HMO

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