Sonia Njidechi

A dedicated and result-oriented banking professional with over 3 years of experience in financial services, sales, marketing, and customer management. With a proven track record of building strong relationships with clients, identifying their needs, and providing tailored solutions that enhance customer satisfaction.

Guest Service Representative - Somitel Hotel & Resort Ltd

(2023-10 - 2025-10)

• Maintaining accurate records and customer profiling.
• Responding to guest issues and complaints in a friendly and timely manner.
• Handling inquiries and provide accurate information to clients and visitors.
• Coordinating with other departments in resolving customer concerns.
• Assisting with various administrative tasks as assigned.

Marketer - Lotus Bank

(2023-05 - 2023-10)

• Organized and lead campaign for bank products and services.
• Deposit mobilization.
• Managed new and existing accounts.
• Deepen banking relationship with new and existing clients

Sales Representative - Gazems Technologies

(2020-11 - 2022-09)

• Lead campaign for company products & services.
• Managed relationships with customers.
• Kept record of customer's request and ensured they are treated on time.
• Participated in Company's meeting with the Sales Manager and other Sales Reps.

Teller - Access Bank Plc

(2019-08 - 2020-01)

• Responsible for counting cash, managing ATM deposits, and balancing numbers.
• Handled transactions and confidential information in a responsible manner.
• Provide account services to customers by receiving deposits and issuing withdrawal.
• Ensure accurate balance of checks and cash at the end of every day.

Marketer - Polaris Bank Plc

(2018-01 - 2018-08)

• Deposits mobilization.
• Create marketing strategies and campaigns for the bank.
• Responsible for introducing new accounts and maintaining them.
• Responsible for updating database and customer relationship management system.

Master of Science - Public Administration - Ignatius Ajuru University (2026)

Bachelor of Science - Political Science - Ignatius Ajuru University (2024)

Higher National Diploma - Public Administration - Heritage Polytechnic (2017)

Ordinary National Diploma - Public Administration - Temple Gate Polytechnic (2015)