Sophie Othman A

A tech-savvy and detail-oriented professional with strong communication, interpersonal, and problem-solving skills. Passionate about leveraging technology to deliver innovative solutions and exceptional user experiences while contributing effectively to a dynamic, collaborative, and results-driven organization.

IT instructor with Client Support Responsibility - Letmauck Cantonment Nigerian Army Barracks - Ibadan, Oyo State

(2025-04 - 2026-03)

National Youth Service Corps (NYSC)

• Responded to client inquiries and provided timely troubleshooting and guidance.
• Delivered technical training while providing personalized support to client with different technical backgrounds.
• Provide follow-up support after training to ensure clients can effectively use the systems.
• Client Engagement and Relationship Management
• Monitor client progress and provide coaching to improve performance and confidence.
• Identify opportunities to improve training delivery and client support processes.
• Serve as the primary contact for clients regarding training programs and technical questions

B.Tech. - Agricultural Economics - Abubakar Tafawa Balewa University (2016 - 2024)