Travel Consultant at Royal Journey Explorers Travels & Tours (2023-01 – Present)
- Travel Planning: Creating customized travel itineraries based on clients' preferences, budget, and requirements.
- Destination Knowledge: Providing expert knowledge about destinations, including information on attractions, culture, and travel requirements.
- Booking and Reservations: Making reservations for flights, hotels, and other travel arrangements.
- Travel Documentation: Assisting with travel documents, such as visas, passports, and travel insurance.
- Customer Service: Responding to client inquiries, resolving issues, and ensuring customer satisfaction.
- Travel Arrangements: Coordinating transportation, accommodations, and activities for clients.
- Travel Advice: Offering advice on travel safety, health, and cultural norms.
- Itinerary Management: Managing changes to itineraries and ensuring smooth travel experiences.
Hotel Manager at Agburuike Hotel Ltd (2018-01 – 2022-12)
- Provides overall leadership, guidance and direction to the hotel management team.
- Ensure that the hotel and client financial obligations are met.
Hotel Manager at Raanan Hotels Limited (2012-01 – 2015-12)
- Provides overall leadership, guidance and direction to the hotel management team.
- Ensure that the hotel and client financial obligations are met.
Facility Personnel/Procurement at Eddy Wine Bar (2013-01 – 2013-12)
Marketing Head at Technotap Nigeria Limited (2011-01 – 2012-12)
- Researching and reporting on external opportunities.
- Developing the marketing strategy and plan
- Understating current and potential customers
- Managing the customer journey (customer relationship management)
- Managing budgets
- ensuring timely delivery
Guest Service Agent (Front Office Supervisor) at Alu Suites (2007-01 – 2011-12)
- 100% guest satisfaction by providing fast and friendly genuine hospitality and by exceeding guest expectations.
- Provides guests with assistance at the front desk during the check-in and checkout processes and throughout their stay.
- Maximizes revenue and cash flow by promoting hotel services and adhering to credit and inventory processes.
Guest Service Agent at Elida Steve Hotel (2006-01 – 2007-12)
- 100% guest satisfaction by providing fast and friendly genuine hospitality and by exceeding guest expectations.
- Provides guests with assistance at the front desk during the check-in and checkout processes and throughout their stay.
- Maximizes revenue and cash flow by promoting hotel services and adhering to credit and inventory processes.
Retail Sales Merchandiser at Nigeria Breweries Plc (2003-01 – 2005-12)
- Provide services and maintain a good working relationship with retailers.
- Ensuring that a proper level of stock is maintained and that the merchandise is displayed appropriately.
- Maintaining customer relationships.
- Lifting and moving of product and the use of proper safety practice and equipment.
