Stella Okwe

Dedicated and detail-oriented professional with strong administrative and clerical expertise, seeking an administrative role to contribute effectively to organizational success. Proven ability to manage multiple tasks efficiently, maintain accurate records, and support daily office operations with a high level of professionalism. Highly organized and goal-driven, with excellent communication and problem-solving skills.

Committed to delivering quality results, supporting team objectives, and contributing innovative ideas that align with organizational goals and vision. Eager to grow professionally while adding measurable value to a dynamic work environment.

SUPERVOIRS at ECO Rentals (2025-03 – 2026-03)

• Manage day-to-day operations, including scheduling employees, managing delivery schedules, and handling customer transactions.
• Address client complaints, ensure a positive experience, process bookings/reservations, and handle high-level client inquiries.
• manages daily rental operations, including staff coordination, customer service, inventory control, and asset maintenance
• Train, mentor, and supervise rental staff, including training team members on safe practices.
• Ensure compliance with safety protocols

Administrative Officer/ Customer Service Representative at MARQUIS CONCIERGE LIMITED (2022-07 – 2025-01)

• Customer Service: Providing exceptional service, address inquiries, and resolve issues courteously.
• Administrative Support: Assisting with administrative tasks, document management, and data entry.
• Communication: Effectively communicating with customers, team members, and management.
• Problem-Solving: Identifying and solving customer- relate disuses promptly and efficiently.
• Record Keeping: Maintaining organized records and customer records.
• Documentation: Preparing and managing documents, reports, and correspondence.
• Welcomed visitors warmly, creating a positive first impression about the company.
• Managed stock of office supplies, preventing shortages and interruptions in operations.
• Enhanced customer satisfaction by efficiently managing front desk operations.
• Carried out day-to-day duties accurately and efficiently.
• Team Collaboration: Collaborating with colleagues to ensure smooth operations.
• Professionalism: Upholding a professional image and demean or a tall time.

Administrative Assistant/Front Desk Officer at Tunnel End Investment Co. Ltd. (2020-10 – 2022-06)

• Front Desk Management: Greeting and assisting visitors, maintaining a professional reception area.
• Phone and Email Handling: Answering calls, managing mails, and directing inquiries appropriately.
• Visitor Assistance: Providing information, ensuring visitor sign-ins, and security protocols.
• Administrative Support: Assisting departments with document preparation and organization.
• Office Supplies Management: Monitoring and order supplies, maintaining inventory.
• Mail Handling: Sort incoming mail, preparing outgoing mail, and packages.
• Record-Keeping: Maintain organized records, both physical and electronic, with a focus on data security

Laboratory Personnel / Front Desk Officer at B Organics Nigeria limited (2019-05 – 2020-06)

• Welcomed visitors warmly, creating a positive first impression about the company.
• Managed stock of office supplies, preventing shortages and interruptions in operations.
• Enhanced customer satisfaction by efficiently managing front desk operations.
• Carried out day-to-day duties accurately and efficiently.
• Laboratory Testing: Conducted various tests and experiments following established protocols.
• Sample Handling: Received, labeled, and prepared samples for analysis. Data Collection: Accurately recorded and maintained test data and results.
• Instrument Operation: Operated laboratory equipment and instruments proficiently.
• Quality Control: Ensured quality and accuracy of laboratory.
• Procedures And results Safety Compliance: Adhered to safety protocols and maintained a safe laboratory environment

Assistant Research Officer (NYSC) at National Veterinary Research Institute (2018-04 – 2019-04)

• Laboratory Testing: Conducted various veterinary tests and experiments to support research and disease control efforts.
• Sample Handling: Received, processed, and prepared samples for analysis, ensuring accurate results.
• Welcomed visitors warmly, creating a positive first impression about the company.
• Managed stock of office supplies, preventing shortages and interruptions in operations.
• Enhanced customer satisfaction by efficiently managing front desk operations.
• Carried out day-to-day duties accurately and efficiently.
• Team Collaboration: Collaborating with colleagues to ensure smooth operations.
• Professionalism: Upholding a professional image and demean or a tall time.
• Data Management: Recorded and managed extensive laboratory data and research findings. Instrument Operation: Proficiently operated specialized veterinary laboratory equipment.
• Quality Assurance: Ensured adherence to quality control and safety protocols for accurate results.
• Report Preparation: Prepared comprehensive reports and communicated research outcomes to the team.

Bachelor of Science (B.Sc.) in MICROBIOLOGY – Caritas University Amorji-Nike (2012 – 2017)