Stephen Felix

IT professional with six years of experience across systems administration, ERP customisation, and data management, including work supporting NGO field operations and academic institutions. Comfortable managing sensitive records, building reporting workflows, and maintaining secure, reliable systems for organisations that depend on data accuracy. Looking to bring this background in data handling, process automation, and IT support to a banking environment.

IT Consultant - Signatures Computer Ventures - Maiduguri

(2023-01)

• Customised Odoo ERP workflows to automate inventory tracking across multiple warehouse locations, reducing manual stock reconciliation.
• Built reporting tools using KoboToolbox and Excel to turn field survey data into summaries used by NGO partners for decision-making.
• Maintained network infrastructure and applied security updates across client systems to reduce downtime and exposure to vulnerabilities.

Programming Instructor (Part-time) - Complete Computer Training Institute - Maiduguri

(2024-04)

• Teach Python and JavaScript fundamentals, software design patterns, and debugging practices to students entering software development.

Lecturer, NYSC - Ramat Polytechnic - Maiduguri

(2022-03 - 2023-01)

• Supervised more than 20 final-year student research projects in computer engineering, advising on system design and implementation.
• Developed course materials aimed at connecting classroom instruction with current industry practice.

Enumerator / Data Entry Clerk (Part-time) - MWASD (UNICEF-supported) - Maiduguri

(2018-10 - 2021-12)

• Collected field data using KoboCollect across several humanitarian survey exercises.
• Managed sensitive case records in Primero CPIMS+, following data protection and confidentiality protocols required for vulnerable-persons casework.
• Maintained accurate records across all assigned data collection cycles.

IT Technician - Abdul Technologies - Maiduguri

(2020-04 - 2021-07)

• Installed, upgraded, and maintained office computer hardware and software.
• Identified and resolved security weaknesses in office systems.
• Provided day-to-day technical support to staff to minimise workflow disruptions.

IT Intern - Borno Radio Television - Maiduguri

(2019-03 - 2019-10)

• Supported the broadcasting team with data analysis and reporting on audience figures.
• Assisted with system upgrades and general technical support.

B.Eng. - Computer Engineering - University of Maiduguri (2015 - 2021)

Diploma - Computer Applications - Yaysib Computer Institute (2012 - 2013)