Disputes and Chargeback Analyst
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Highly skilled and customer focused, with a flexible approach solving problems at short notice. Providing executive support, able to organize and motivate others. Hard working, detail oriented, able to multitask, excellent communication, presentation skills, and interested in contributing my skills to a challenging work environment where I can acquire more skills
●Research credit card disputes and build dispute cases to recover funds for merchants using proprietary software. ● Validate appropriate data from internal and third party systems and ensure appropriate course of action is being pursued. ● Ensure accurate and appropriate responses to disputes. ● Monitor disputed transactions for possible fraudulent activity. ● Serve customers by resolving product and service problems
BSC, Centre International Universitaire Des Meilleurs(bestower international univerisity) 2023
HND, The polytechnic, ibadan. 2022
ND, The polytechnic, ibadan. 2017
