Sunday Agwu Ekere

Results-driven Program Support Officer with over 9 years of experience in administrative coordination, program support, and operations management within the healthcare sector. Brings a well-rounded foundation in clinical and program operations, shaped by training in patient management during COVID-19, occupational health and safety, office administration, good clinical practice, and reproductive health and family planning programming, alongside a strong grounding in strategic leadership and performance excellence. Skilled in meeting administration, data reporting, stakeholder coordination, and office operations, with hands-on experience supporting health commodity programs and clinical research initiatives.

Adept at managing competing priorities across multiple programs simultaneously, ensuring deliverables are met without compromising quality or compliance standards. Comfortable liaising with cross-functional teams, partner organizations, and senior stakeholders to keep projects aligned with organizational goals. Highly proficient in Microsoft Office applications, communication, and organizational support.

Known for reliability, teamwork, problem-solving, and the ability to work effectively in fast-paced, multidisciplinary healthcare environments.

Program Support Officer - Institute of Human Virology Nigeria (IHVN)

(2022-01)

• Work closely with project stakeholders to define project objectives, scope, deliverables, and timelines.
• Develop detailed project plans including timelines, tasks, and resource allocation; support work planning and activity scheduling across all supported states.
• Identify and address potential project risks and develop contingency plans.
• Coordinate project activities across multiple teams, departments, and state-level Senior Recipients (SRs).
• Prepare and manage project budgets; monitor expenditures and make recommendations for cost optimisation.
• Support the allocation and tracking of personnel, equipment, and materials to ensure project success.
• Optimise resource utilisation, ensuring project teams have the required skills and expertise.
• Coordinate with procurement departments to ensure timely acquisition of project resources and materials; manage inventory and procurement processes to prevent operational delays.
• Oversee and monitor project progress, identifying deviations from the plan and taking corrective actions as needed.
• Ensure project milestones and deliverables are met on time and within budget.
• Track key performance indicators (KPIs), identify implementation gaps, and support corrective actions to improve programme outcomes.
• Evaluate project performance and provide timely reports to management and relevant stakeholders.
• Ensure accurate data collection, validation, and timely submission of reports to support evidence-based decision-making.
• Provide timely and accurate project status updates to senior management and stakeholders, meeting donor and compliance reporting requirements.
• Maintain performance monitoring systems that track progress against programme targets.
• Serve as a key point of contact for project stakeholders, including clients, contractors, partners, and team members.
• Facilitate clear and effective communication and collaboration between internal and external stakeholders; gather requirements, provide project updates, and manage expectations.
• Address stakeholder concerns and resolve conflicts or issues that arise during the project lifecycle.
• Ensure alignment of activities across programme teams, partners, and relevant authorities to enhance overall programme impact.

Program Support Assistant - Institute of Human Virology Nigeria (IHVN)

(2019-01 - 2022-12)

• Manage and coordinate all day-to-day activities of the Clinical Laboratory Department to ensure efficient and effective service delivery.
• Attend departmental monthly staff meetings, prepare agendas, and record accurate minutes and action points for follow-up.
• Develop and prepare departmental annual work plans, work spend plans, and budget forecasts in line with organizational priorities.
• Prepare, process, and track staff travel requests, travel authorizations, and retirements in a timely manner.
• Develop training manuals, standard operating procedures (SOPs), and training materials to support staff capacity building initiatives.
• Support the implementation, monitoring, and evaluation of laboratory activities and projects to ensure achievement of program objectives.
• Compile, analyze, and prepare periodic technical and administrative reports for management decision-making.
• Coordinate logistics for meetings, workshops, trainings, and stakeholder engagements, ensuring timely availability of required resources.
• Maintain accurate records, databases, and filing systems for departmental documents and correspondence.
• Liaise with internal and external stakeholders, including partners, vendors, and government agencies, to facilitate program implementation.
• Ensure compliance with organizational policies, donor requirements, and quality management standards.
• Support procurement processes by preparing requisitions, tracking supplies, and monitoring inventory levels to prevent stock-outs.
• Monitor departmental budgets and expenditures to ensure efficient utilization of resources and adherence to approved budgets.
• Assist in data collection, analysis, and reporting to support evidence-based planning and decision-making.
• Coordinate staff schedules and provide administrative support to enhance departmental productivity and operational efficiency.
• Support quality assurance and quality improvement initiatives to maintain laboratory standards and accreditation requirements.
• Facilitate effective communication and collaboration across multidisciplinary teams and partner organizations.
• Contribute to the development and implementation of strategies aimed at strengthening laboratory systems and public health outcomes.
• Perform any other duties as assigned by the Head of Department or Management.

Bachelor of Science - Sociology - University of Abuja (2011-01 - 2016-12)