Sunday Esi Ubi

A reliable, hardworking, and versatile professional with extensive experience across hospitality, logistics, and retail customer service. Possesses a strong track record of delivering excellent customer experiences as a Waiter and Runner, maintaining secure and efficient operations as a Hotel Porter, supporting fast-paced food production as a Kitchen Assistant, and driving sales growth as a Retail Sales Representative. Adaptable, energetic, and fully dedicated to contributing to team success and achieving high organizational standards.

Sales Representative - Dee Mart - Lagos

(2024-01 - 2026-12)

• Welcomed customers, assisted them in finding products, and answered inquiries to deliver high-quality retail service.
• Managed stock levels, arranged eye-catching product displays, and ensured shelves were fully stocked and organized.
• Handled daily sales transactions accurately using cash registers and POS machines.

Porter - Lyta Hotel - Lagos

(2023-01 - 2024-12)

• Greeted arriving and departing hotel guests warmly, providing prompt luggage handling and transport services.
• Monitored the lobby area to maintain a secure environment and coordinated closely with front desk personnel.
• Accompanied guests to their rooms, explaining hotel amenities and answering basic property questions.

Porter - Presken Hotel - Lagos

(2022-01 - 2023-12)

• Delivered efficient baggage assistance to guests during peak check-in and check-out periods.
• Answered phone calls, took detailed messages, and assisted guests with transport arrangements and local directions.
• Kept the lobby area, entrance, and main hallways clean, presentable, and completely safe.

Kitchen Assistant - Downtown Grill - Lagos

(2021-01 - 2022-12)

• Assisted the kitchen team with raw ingredient prep work, including washing, chopping, and sorting food items.
• Operated dishwashing stations to wash pots, pans, and cutlery, returning items to structured storage areas.
• Standardized daily kitchen cleaning tasks to follow strict food hygiene and safety regulations.

Waiter - Okada Cafe - Lagos

(2019-01 - 2020-12)

• Took food and drink orders accurately and entered them into the system for swift kitchen staff action.
• Served meals and drinks quickly while verifying order accuracy and checking back on guest satisfaction.
• Cleared plates, cleaned dining tables, and reset service stations to maintain a fast customer turnaround.

Waiter - Norma - Lagos

(2018-01 - 2019-12)

• Guided arriving guests to their tables and presented menu options clearly while highlighting daily specials.
• Coordinated closely with the kitchen team as a runner to deliver hot food items promptly.
• Prepared accurate guest bills and processed payments through cash and card transaction terminals.

Community Secondary School Ugep

Apostolic Primary School Ugep