Talom Edgar

As a reliable and confident SQL Server DBA with a strong practical experience of four years in IT three years working on supporting issues related to databases. I am an IT professional with an accomplished skill set maintaining writing database queries, analyzing and visualizing data with python, ensuring the security, monitoring of the IT systems transforming data into information.

Currently

Looking for a position where I can work on Databases and applications/technologies related to it, I ensure to improve the efficiency and reduce any risk that could make the business unstable.

SINCE OCTOBER 2021

IT ENGINEER/ IT implementation analyst / BRIDGE TECHNOLOGIES SOLUTIONS CAMEROON

• Collecting a large amount of data using web scraping with python, cleaning, designing data and stored, reducing the complexity of manual work.
• Worked on Personal Django project to build a chatbot assistant using Artificial Intelligence and python.
• Personal project on deploying a small application with Kubernetes. Beside provided training to developers and helped them to use Kubernetes for deploying clusters and applications.
• Resolving day-to-day highly complex, technical and escalate support incidents. Troubleshoot and diagnose issues related to SQL server management detecting and correcting database corruption in SQL server.
• Had deployed a monitoring tool with Managed Engine then Prometheus + Grafana for visualization and dashboards over databases applications, Clickhouse, Linux and windows machines configuring alerts as well.

MARS 2020- MARS 2021

IT Analyst/ Assistant junior SQL SERVER Databases Admin / PRUDENTIAL BENEFICIAL LIFE CAMEROON

• Created users and granting roles and profiles on Databases as per organization rules and regulations.
• Used SQL Profiler, Execution plan, Performance Monitor and DBCC commands to find the slow running queries to get the performance metric, and implemented comprehensive backup plan and disaster recovery strategies
• Performed MS SQL server 2014,2016 backups. Migrating from older version to newest ones, export of databases to other external resources and importing from other files like .csv, excel …
• Worked with clients to make sure that the Database designs meet their needs, collecting data and translate those needs into actionable reports using python: This has considerably reduced the time of manually transforming data for 14 hours/week.
• Analyzed huge amount of various data sources (excel, csv or web scraping) from sales department using python and providing graphs /dashboard. This reduced the manual work by 40%/ week. 

DEC 2018- DEC 2019

IT Support Analyst-MS SQL SERVER DBA / TATA CONSULTANCY SERVICES & MARS 

• First point of contact with clients by receiving issues through emails, skypes, calls (WhatsApp), I used to provide support using ITSM ticketing tools like ServiceNow, created Knowledge bases.
• Implementation of SQL logins, roles and Authentication modes as part of security policies of data for various categories of users.
• Production level support for onsite and offshore clients as well as monitoring system’s health and performance.
• SQL Database Administration, Database programming, writing basic T-SQL queries for data manipulations.
• Planning with senior manager the installation of SQL server 2014 onwards remotely and onsite.
• Involved in troubleshooting and fine-tunning(queries) of databases for its performance and concurrency.

• 2013-2017 BANGALORE UNIVERSITY

BACHELOR OF COMPUTER APPLICATIONS

• 2015-2017 APTECH COMPUTER EDUCATION

CERTIFICATE OF COMPLETION J2EE

• critical thinking.

Certifications & accomplissements :

• Fortinet NSE 1,2,3 Network security
• Fundamentals of Python (Study Section exam certificate)
• Udemy Python 3 programming
• Udemy Certificate of completion T-SQL FOR SQL server Administration & MS SQL SERVER DBA 2019

• As a global support, I was the first point of contact with the clients through
• Phone calls, emails ping over skype, MS Teams, troubleshooting, problem solving and critical thinking.