Thomas K. Emu

Dynamic and results-driven Supply Chain and Logistics Professional with over 10 years of progressive experience driving import logistics operations, regulatory compliance, and trade documentation management across shipping, manufacturing, and freight forwarding sectors. Proven success in optimizing delivery processes, managing high-value client portfolios, and ensuring full regulatory adherence with agencies including Customs, SON, NAFDAC, NESREA, and NAQS. Recognized for exceptional stakeholder management, attention to detail, and leadership in resolving compliance bottlenecks.

Skilled in import/export documentation, logistics coordination, process improvement, and trade compliance, with a strong record of delivering timely shipments, minimizing demurrage, and ensuring cost-effective logistics operations.

Service Delivery Manager (Import Logistics Operations) at MEDLOG Transport and Logistics (Subsidiary of Mediterranean Shipping Company – MSC) (2021-12 – Present)

Lead and oversee import logistics operations, ensuring full compliance with Nigerian Customs, SON, and other regulatory agencies. Manage end-to-end service delivery for key accounts, maintaining client satisfaction and ensuring on-time shipment clearance and delivery.

• Lead and oversee import logistics operations, ensuring full compliance with Nigerian Customs, SON, and other regulatory agencies.
• Manage end-to-end service delivery for key accounts, maintaining client satisfaction and ensuring on-time shipment clearance and delivery.
• Coordinate with clearing agents, terminal operators, and shipping lines to ensure seamless cargo handling and documentation flow.
• Supervise processing of import documentation, including Form M, LC, PAAR, SONCAP, and import permits.
• Oversee query management with Customs PCA and other authorities to mitigate compliance risks.
• Achieved consistent KPI performance for import delivery timelines and client satisfaction.
• Liaise with clearing agents, hauliers, and warehouse operators to ensure timely, effective, and efficient arrival of goods at designated locations.
• Monitor warehouse operations, record inventory movement, and ensure prompt loading and delivery of shipments.

Commercial Executive (Trade & Import Logistics Projects) at Indorama PET Nigeria Limited (A Division of Indorama Eleme Petrochemicals) (2019-04 – 2021-12)

Managed trade documentation and logistics for imports, including PO, PFI, Form M, LC, PAAR, and SONCAP processes. Liaised with overseas suppliers, financial institutions, and clearing agents to ensure seamless execution of import transactions.

• Managed trade documentation and logistics for imports, including PO, PFI, Form M, LC, PAAR, and SONCAP processes.
• Liaised with overseas suppliers, financial institutions, and clearing agents to ensure seamless execution of import transactions.
• Streamlined coordination with banks and suppliers for Letter of Credit issuance and confirmation.
• Monitored shipments (air and sea) and ensured timely clearance through Customs with zero regulatory errors.
• Supported finance team with accurate computation of import duties, freight costs, and other payable charges.
• Developed tracking systems to monitor shipment status, improving visibility and reporting accuracy.
• Handled preparation of import documents including Insurance Certificates, Commercial Invoices, Packing Lists, and Shipping Instructions.
• Provided advisory on appropriate HS codes, duties, and tariffs for imported goods.

Import Logistics / Technical Officer at Afriglobal Logistics and Supply Chain Solutions Limited (2013-08 – 2019-04)

Coordinated end-to-end import logistics operations including documentation, customs clearance, and vendor management. Advised clients on appropriate HS codes, duty rates, and import procedures to ensure compliance with Nigerian Customs requirements.

• Coordinated end-to-end import logistics operations including documentation, customs clearance, and vendor management.
• Advised clients on appropriate HS codes, duty rates, and import procedures to ensure compliance with Nigerian Customs requirements.
• Collaborated with regulatory agencies such as SON, NAFDAC, NAQS, and NESREA to obtain all import permits and certifications without delay.
• Optimized logistics workflows, reducing delivery lead time and minimizing clearance delays through improved vendor coordination.
• Processed import documentation (PFI, Form M, Insurance, PAAR, clearing documents, etc.) and liaised with LSPs for effective cargo movement.
• Managed delivery time, transport costs, and improved logistics strategies to enhance operational efficiency.
• Ensured proper tracking and reporting of all air and sea shipment activities under clearance.
• Achieved consistent KPI performance for import delivery timelines and client satisfaction.
• Liaise with clearing agents, hauliers, and warehouse operators to ensure timely, effective, and efficient arrival of goods at designated locations.
• Monitor warehouse operations, record inventory movement, and ensure prompt loading and delivery of shipments.

Higher National Diploma (HND) in Business Administration – Lagos State Polytechnic (2016)

Ordinary National Diploma (OND) in Business Studies – Lagos State Polytechnic (2012)

Senior Secondary School Certificate (SSCE) – Anglican Grammar School (2009)