Tonye Emmanuel
B.Sc. Computer Science student with practical ICT support experience
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About
B.Sc.
Computer
Science student with practical ICT support experience, including basic network troubleshooting, internet connectivity diagnosis, workstation setup, hardware/software troubleshooting, computer support, and IT equipment maintenance. Also experienced in sales, WhatsApp Business, social media content creation, digital customer engagement, and CapCut video editing. Strong problem-solving, communication, teamwork, creativity, and digital skills.
Experience
ICT Intern at Garki Hospital Abuja
Information and Communication Technology Department
- Assisted with basic network troubleshooting, including checking network cables and diagnosing internet connectivity issues.
- Responded to ICT support requests and assisted with moving and replacing malfunctioning computers.
- Checked computers experiencing internet connectivity problems and assisted with correcting connection issues.
- Assisted with setting up workstations and preparing computers for use.
- Assisted with hardware and software troubleshooting and resolving basic technical issues.
- Assisted with routine IT equipment maintenance and replacement of faulty equipment.
- Gained practical exposure to networking infrastructure and Raspberry Pi-based internet/network connections.
Phone & Gadget Reseller at Independent
Independent Phone & Gadget Reseller — WhatsApp
- Promote and resell mobile phones and gadgets to customers through WhatsApp.
- Respond to enquiries, communicate prices and features, and address customer concerns.
- Use persuasive communication to explain product value and help customers make buying decisions.
- Follow up with interested buyers and maintain customer conversations through WhatsApp Business.
- Work with phone suppliers to receive product information and promotional materials for customer outreach.
TikTok & Instagram Content Creator at Independent
TikTok & Instagram Content Creator
- Create short-form content for TikTok and Instagram with an understanding of audience engagement and presentation.
- Produce promotional content and use social platforms to showcase or promote products and services.
- Use CapCut at an intermediate level for video editing and short-form content production.
- Use WhatsApp Business, TikTok, and Instagram for digital communication, promotion, and audience engagement.
Education
B.Sc. in Computer Science – Bingham University, Karu, Nigeria (2026-10)