Tosin Kehinde

A hardworking professional interested in a reputable organization that encourages career growth and development. I am ambitious, committed, knowledge-driven, people-oriented, reliable, open to learning and eager to learn new skills. I seek opportunities in an organization where I can contribute to the corporate goals and objectives. I am proactive, can work with little or no supervision and in a team, and enjoy working in a challenging environment.

Administrative Assistant at Distell Wines and Spirits Nigeria Limited (2022-01 – 2024-12)

• Resolving customer inquiries
• Managing customer accounts
• Providing product knowledge
• Escalating complex issues
• Maintaining customer records
• Visitor's screening
• Answering customer inquiries

Customer Service Representative at Kabom Enterprise (2019-01 – 2022-12)

• Acted as a point of contact for clients, skillfully resolving issues and prioritizing their concerns, resulting in increased client satisfaction.
• Built and maintained positive relationships with clients and stakeholders, delivering exceptional customer service and support, and enhancing overall client satisfaction.
• Contributed to enhancing customer service processes and procedures by providing valuable feedback and suggestions, promoting continuous organizational improvement.

ACA certification – Institute of Chartered Accountants of Nigeria (2023-01)

Bachelor of Science in Economics – Ambrose Alli University (2015-01 – 2019-12)

AI Trainer (2024-01)