Ubah Chisom Mercy

Public Administration graduate with practical experience in accounts receivable, receipt and journal preparation, reconciliation, and customer service. Completed NYSC in the Accounts Department of Universal Insurance Plc, where I supported routine accounting activities and maintained financial records. I also managed a confectionery business and have been a Wikimedia volunteer editor since 2023.

I am seeking an opportunity as an Administrator or Account Officer where I can contribute strong organisational, financial, communication and administrative skills.

Accounts Receivable / Accounts Department — NYSC - UNIVERSAL INSURANCE PLC - Lagos

(2025-04 - 2026-04)

• Supported accounts receivable activities and financial documentation within the Accounts Department.
• Raised receipts and journals accurately based on relevant supporting information.
• Assisted with account reconciliations and helped identify differences requiring follow-up.
• Maintained and organised financial records, schedules and supporting documents.
• Used Microsoft Excel for data entry, updating and organising accounting information.
• Worked with colleagues to complete assigned accounting and administrative tasks within departmental deadlines.

Shop Manager / Business Manager - CHIOMA DIVINE CONFECTIONERY - Lagos

(2024-01 - 2025-04)

• Managed the day-to-day operations of the confectionery business.
• Coordinated sales, customer service and daily business activities.
• Monitored stock and supported purchasing and inventory management.
• Maintained basic sales and business records and monitored operational needs.
• Handled customer enquiries professionally and supported smooth daily service delivery.
• Developed practical skills in organisation, responsibility, communication and problem solving.

Volunteer Editor / Community Volunteer - WIKIMEDIA COMMUNITY

(2023)

• Research, edit and improve digital content using reliable sources.
• Participate in collaborative Wikimedia projects, campaigns, training activities and community events.
• Support community engagement and volunteer-led project activities.
• Work with volunteers from different backgrounds on shared digital and community goals.
• Develop research, communication, teamwork and digital collaboration skills.

B.Sc. - Public Administration - Nnamdi Azikiwe University (UNIZIK) (2023)

NYSC Programme - National Youth Service Corps (NYSC) (2025-04 - 2026-04)