Uchechukwu Raymond

Dedicated and detail-oriented Virtual Medical Assistant with strong experience supporting medical practices remotely. Skilled in patient engagement, appointment scheduling, chronic care management, remote patient monitoring, insurance verification, and handling high-volume inbound calls. Able to manage up to 50+ patient interactions daily while maintaining accuracy, professionalism, and excellent communication.

Support Staff / Medical Virtual Assistant - First Care Medical Clinic - North Carolina, USA

(2023-03)

• Handled 50+ inbound patient calls daily with accuracy and professionalism.
• Scheduled and managed patient appointments across multiple providers.
• Performed Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) support tasks.
• Verified patient insurance information and maintained accurate records.
• Processed referrals and coordinated communication between patients and healthcare teams.
• Ensured timely follow-up and exceptional patient engagement.

Registered Nurse - Nursing - College of Nursing, Mbano (2019-05)