Ufuoma Etso
Life Planner / Marketing Agent
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About
Sales and operations specialist with years of experience across banking, manufacturing and insurance. Skilled in structuring sales processes, generating and tracking leads, monitoring targets, onboarding customers and training sales teams. Brings hands-on quality control experience and a record of meeting and exceeding sales targets. Detail-oriented, process-driven and committed to accuracy and excellent customer outcomes.
Experience
Life Planner / Marketing Agent at Enterprise Life Nigeria (2026-03 – Present)
- Promote and sell the company's insurance products, managing each customer from first contact through to a successful onboarding.
- Develop and apply marketing and lead strategies to increase company visibility and grow the customer base.
- Follow up on leads and client responses to keep the sales pipeline active and convert prospects.
Quality Control / Sales Manager at Metosyl Water Factory (2021-10 – 2025-08)
- Used digital tools and technical know-how to track sales performance, meeting and exceeding sales targets.
- Trained and mentored sales agents, improving their sales results and consistency.
- Monitored product quality from raw materials to finished goods, ensuring every product met standards and was fit for consumption.
- Linked production quality with sales needs, supporting reliable supply and customer satisfaction.
Marketing / Sales Representative at Union Bank of Nigeria (2017-10 – 2021-09)
- Onboarded new customers and educated them on the bank's products and services, helping them make informed financial decisions.
- Managed follow-up on customer responses and enquiries, ensuring every onboarding was completed successfully.
- Used digital onboarding tools to improve speed, accuracy and customer results.
Sales Representative / Customer Service Agent at Onoseke-vwe Agro Ventures Ltd (2012 – 2015)
- Handled customer complaints politely and promptly, resolving issues quickly.
- Increased sales by identifying customer needs and cross-selling additional products and services.
Education
Msc. in Food Science & Nutrition – University of Leeds (2015 – 2016)
B.Sc. in Biochemistry – Benson Idahosa University (2007 – 2011)
SSCE – Word of Faith Group of Schools (2001 – 2004)
