Elizabeth Ikechukwu

DevOps Engineer with proven experience designing multi-stage CI/CD pipelines, provisioning production AWS infrastructure with Terraform, and leading incident response on live systems. Resolved 4 P1/P2 production incidents with MTTR under 17 minutes, provisioned 45 Terraform-managed resources across a production fintech banking platform, and built GitHub Actions pipelines with OIDC authentication, zero static credentials, and full automated deployment on every merge. Experienced with Docker, Kubernetes, EKS, Datadog monitoring, and Bash automation across real production environments.

Based in Nigeria, UTC+1, fully remote ready.

DevOps Engineer - Digital Witch Support Community - Abuja, Nigeria (Remote)

(2025-11)

• Designed and implemented a five-stage GitHub Actions CI/CD pipeline with OIDC authentication, reducing deployment from a manual multi-day process to fully automated delivery on every merge to main, zero static credentials across all environments.
• Provisioned production AWS infrastructure using Terraform across multi-AZ VPC, EC2, RDS MySQL, EKS, and IAM, cutting infrastructure setup time from days of manual configuration to reproducible, version-controlled deployment in minutes.
• Deployed ArgoCD on EKS for GitOps continuous delivery, achieving full audit trail on every release and one-command rollback to any previous state through Git revert, eliminating untracked manual changes.
• Configured Datadog with 4 production monitors and Slack alerting, detecting P1/P2 anomalies within 1 minute and enabling proactive resolution before customer impact.
• Led incident response across 4 live P1/P2 production incidents with MTTR under 17 minutes, each resolved with a formal postmortem, rollback-ready runbook, and Bash remediation script cutting repeat resolution time to under 5 minutes.
• Served as Infrastructure Engineer and Team Lead on a production-grade 3-tier fintech banking platform, delivering 45 Terraform-managed resources with full GitOps CI/CD, zero manual infrastructure changes across the entire project lifecycle.

Technical Customer Support Representative - Phinet Communication - Abakaliki, Nigeria

(2017-01 - 2018-12)

• Diagnosed and resolved hardware, software, and network infrastructure failures, routing every case through correct repair or escalation workflows with full documentation.
• Managed escalation paths for complex network failures, coordinating between field technicians and vendors while maintaining accurate ticket status and resolution records throughout.
• Built a repeat issue detection system through structured case documentation, reducing time to diagnose recurring infrastructure faults across the team.

BSc - Cybersecurity - Miva Open University (2025-11 - 2030-01)