Victor Ibekaeme

Results-driven individual with technical expertise and growing skill sets in the IT field. Adept at performing analysis, implementation, configuration, and support of IT systems to improve business efficiency and productivity as well as support business strategies and goals. Seeking to develop the business acumen and leadership skills required to create value at the core of any business.

MAY 2023- CURRENT

HEAD, INFORMATION TECHNOLOGY HEALTHSPRING HMO LIMITED

• Led a team of 5 professionals, overseeing departmental operations, project delivery, and cross-functional collaboration.
• Spearheaded the design, development, and successful implementation of Claims processing using Microsoft Power Apps, resulting in 30% decrease in processing time
• Developed and executed strategic plans to enhance operational efficiency, streamline workflows, and improve customer experiences.
• Collaborated with IT teams to integrate Power Apps solutions with existing systems, enhancing data accuracy and accessibility.
• Mentored and coached team members, fostering a culture of continuous learning and professional growth.

HEAD, INFORMATION TECHNOLOGY ALLEANZA HEALTH MANAGEMENT LIMITED

• Developed Power Bi proficiency by supporting the design and development of various operational metrics dashboards to help deliver insights for the business.
• Designed a mini-ERP solution for the use by each department using PowerApps and automated every departmental process.
• Implemented IT network projects: Installed, configured and maintained network services, hardware systems, and peripheral equipment/devices.
• Facilitated the automation of daily management reporting by engaging process owners, data lake architects, and developers across the business.
• Gained a good understanding of lean concepts and tools required to drive continuous improvement within the organization.
• Successfully managed the rollout of a Hospital / Claims management solutions yielding significant cost and productivity savings across all regional offices
• Successfully installed, setup and Configured Microsoft server 2019 on a dedicated server (including the setup of Active directory, Domain and configuration of services).

Key Achievements

1. Developed a Power Apps-based claims processing system that reduced processing time by 30%.
2. Implemented a dynamic Power Apps dashboard for real-time monitoring, resulting in improved decision-making.

SYSTEM ADMINISTRATOR RICHAVIS PHARMACEUTICAL LIMITED

• Developed executive management analyses and dashboards equipped with drill-down functionality to provide a 360-degree view of performance across different business units, using PowerApps and Power- Bi.
• Carried out extensive configuration and customization of Sage Accounting software (including the creation of custom reports, forms, workflows, dashboards, and data migration) to achieve greater efficiency in operations.
• Implemented IT network projects: Installed, configured and maintained network services, hardware systems, and peripheral equipment/devices.
• Boosted productivity by introducing a couple of software programs to simplify specific tasks in the firm.

B.Sc. Electronic and Computer Engineering

LAGOS STATE UNIVERSITY

DECEMBER 2018