Victoria Adeyemi

To build capacity and knowledge based on hard work and to contribute towards organizational growth in the field of sales and marketing, online customer support, complaint resolution. To effectively and efficiently manage both human and material resources of an organization to achieve desired objectives.

Sales Representative at Bukmatt Telecommunications (2020-01 – 2021-12)

Sales representative role identifying and generating leads, contacting and engaging customers, understanding customer needs, and presenting product demonstrations.

• Research potential customers, markets, and opportunities
• Make calls, send emails, or visit clients to introduce products/services
• Ask relevant questions to identify customer pain points
• Recommend the right products or services to meet those needs
• Conduct product demonstrations, presentations, or pitches

Online Customer Representative at Supermia Collections (2024-01 – 2025-12)

Online customer representative handling customer engagement, support, sales conversion, and online store management.

• Respond to customer inquiries via chat, email, phone, and social media
• Handle complaints professionally and ensure timely resolution
• Convert online leads into sales through persuasive communication
• Follow up with potential customers who showed interest but didn't complete purchase
• Update product listings, pricing, stock levels, and promotional content
• Track shipments and update customers on order status

Online Customer and Sales Representative at Flawless Ivy Cosmetics (2025-01 – Present)

Online customer and sales representative conducting product demonstrations and executing online marketing campaigns and promotions.

• Conduct product demonstrations, presentations, or pitches
• Assist in executing online marketing campaigns and promotions
• Share product updates and offers across digital channels

First School Leaving Certificate (FSLC) – Olumowayo Nursery and Primary School (2008-01 – 2014-12)

West Africa Examination Council (WEAC) – Olumowayo College (2014-01 – 2020-12)

Bachelor of Arts (BA) in Linguistics and Languages – Adekule Ajasin University (2021-01 – 2025-12)