Victoria B

Results-driven HR & Administrative professional with experience across the full employee lifecycle, recruitment and onboarding, employee relations, leave and attendance administration, HR compliance, and personnel records management. Skilled in implementing organised, policy-aligned HR processes, maintaining accurate HRIS and personnel files, and preparing daily, weekly, and monthly HR reports for management. Proficient in Microsoft Office (Excel, Word) and Google Workspace, with strong organisation, communication, and problem-solving abilities.

Trusted with confidential information, able to work independently and coordinate people, and committed to building efficient, people-centred operations that support business growth.

Virtual Assistant / Operations Manager (HR & Administration) at A.I.M.S Primary School (2025-01 – 2026-02)

• Managed the full employee lifecycle — recruitment coordination, onboarding and induction, and offboarding documentation — keeping personnel records complete, accurate, and audit-ready at all times.
• Administered staff leave, attendance registers, and daily headcount tracking; prepared weekly and monthly HR reports, including attendance and leave summaries to support payroll processing.
• Maintained HR compliance files and personnel records in line with organisational policies and statutory documentation requirements.
• Designed and implemented a structured digital HR records and filing system (Google Workspace and Notion), training 8+ staff on adoption and significantly reducing record-retrieval time.
• Led the end-to-end migration of personnel records from manual to digital systems, verifying data integrity and safeguarding confidentiality throughout.
• Served as first point of contact for staff queries, supporting employee relations and engagement and resolving scheduling and operational issues independently with minimal escalation.

Virtual Assistant / Operations Manager at Thrive VA (2024-01 – 2024-12)

• Coordinated scheduling, reporting, and multi-channel HR and administrative correspondence across multiple client accounts, managing high administrative volumes with consistent accuracy.
• Maintained current, accurate records across all platforms, ensuring zero filing errors or communication gaps throughout each engagement.
• Proactively identified and resolved scheduling conflicts before escalation, maintaining seamless operational workflows.
• Collaborated with cross-functional teams to refine workflows and maintain structured documentation, schedules, and process records.

Administrative Assistant / HR Support at Alpha International School (2020-10 – 2023-07)

• Delivered full HR and administrative support over a continuous 3-year period: staff attendance registers, leave administration, onboarding documentation, and HR compliance records.
• Coordinated recruitment and selection support — candidate communication, applicant record-keeping, and verification of personnel files prior to processing.
• Acted as primary liaison between management, teaching staff, parents, and students, handling HR correspondence, query routing, and executive scheduling with discretion and confidentiality.
• Maintained parallel manual and electronic filing systems with high accuracy and produced scheduled HR and operational reports for senior leadership.
• Coordinated staff meetings, workshops, and training sessions — preparing agendas, maintaining training records, recording minutes, and filing official proceedings.
• Managed professional email correspondence with full records maintained, ensuring timely, compliant communication at all times.

B.Sc. in Mass Communication – Redeemer's University, Nigeria