Victoria Balogun Enock

Administrative and Account Officer with 7+ years of experience across public sector administration, healthcare financial operations, and entrepreneurial business management. Proven expertise in billing reconciliation, records management, CRM systems, and team coordination in fast-paced Nigerian environments. Combines formal training in Education Management with hands-on proficiency in advanced Excel/Google Sheets, and customer-facing operations.

Seeking to contribute operational excellence and financial accuracy to a dynamic organization.

Account Officer - Health Centre - Lagos, Nigeria

(2023-03)

• Managed patient billing and payment processing for 50+ monthly accounts, maintaining 100% documentation accuracy using QuickBooks and Excel tracking systems
• Reconciled financial discrepancies and reduced accounts receivable backlog through systematic follow-up protocols
• Generated monthly financial reports for centre management using Google Sheets dashboards and pivot tables
• Maintained clear, up-to-date financial documents compliant with internal audit requirements

Creative Director & Business Manager - Threadend Apparel / JustScrubs Nigeria - Lagos, Nigeria

(2018-01 - 2023-02)

• Founded and scaled fashion retail business, managing full P&L including inventory procurement, sales reconciliation, and monthly financial reporting
• Delivered 10+ medical uniform orders weekly while supervising 2 staff members and maintaining 5+ vendor relationships

Administrative Assistant (NYSC) - Industrial Training Fund - Jos, Plateau State, Nigeria

(2016-11 - 2017-11)

• Managed multi-line phone system, routing calls and greeting visitors in a government office environment serving 50+ staff
• Scheduled meetings and appointments for senior staff using Outlook calendar systems

Career Break - Building Family - Personal

(2019-01 - 2022-12)

• Managed household budgeting, scheduling, and vendor coordination
• Developed strong multi-tasking and resource allocation skills
• Maternity break/care

Bachelor of Education - Education Management - Ekiti State University, Ado Ekiti, Nigeria (2016-09)