Victoria Mbre

I am an HR professional with experience in recruitment, workforce planning, employee engagement, and talent management. I am skilled in supporting end-to-end hiring processes, improving onboarding experiences, and building people strategies that enhance organizational performance. I have gained valuable experience in collaborating with leadership to identify talent gaps, support workforce restructuring, and implement HR processes that drive productivity and employee retention.

I currently lead a growing job seeker community focused on sharing verified job opportunities and equipping professionals with practical career development and employability skills.

People Operations Manager - EGFM

(2026-01)

As the People Operations Manager at EGFM, I oversee key people management functions across the employee lifecycle, including recruitment, onboarding, employee relations, performance management, employee engagement, and workforce planning. I work closely with leadership to align HR initiatives with business objectives, strengthen workplace culture, and improve the overall employee experience. My role involves driving engagement initiatives, supporting performance and development conversations, implementing people-focused policies and processes, and ensuring effective communication across the organization.

I also contribute to organizational growth by developing systems and strategies that enhance operational efficiency, employee productivity, and talent retention.

HR Consultant (Workforce Restructuring Project) - EGFM

(2025-04 - 2025-12)

As part of EGFM's workforce restructuring and transformation project, I collaborated with HR consultants and organizational leaders to redesign people processes and strengthen the organization's operational framework. I contributed to the development of HR policies, job descriptions, reporting structures, and organizational frameworks that improved role clarity, accountability, and efficiency across teams. I supported recruitment activities, compensation benchmarking, benefits administration, and vendor engagement while facilitating change management and employee communication initiatives throughout the restructuring process.

My contributions helped establish stronger HR foundations, support organizational transformation efforts, and create a more structured and sustainable work environment.

People Operations Associate - Reliance Health

(2024-10 - 2025-03)

In this role, I supported the effective delivery of HR operations by managing employee onboarding, documentation, HRIS records, leave administration, and exit processes. I coordinated performance appraisal activities, assisted with recruitment and talent acquisition efforts, and supported the implementation of HR policies and procedures. I also served as a point of contact for employee inquiries, ensuring timely HR support while contributing to the smooth execution of day-to-day people operations and administrative functions across the organization.

Relationship & Retention Officer - Reliance Health

(2022-01 - 2024-10)

I managed relationships and operational activities across a network of over 700 healthcare professionals, ensuring effective communication, engagement, and service delivery. I contributed to the improvement of onboarding and engagement processes, helping drive a 15% increase in Net Promoter Score (NPS). My responsibilities included coordinating provider onboarding initiatives, overseeing remote freelancer teams, supporting conflict resolution and compliance efforts, facilitating benefits coordination, and maintaining accurate data records to support operational efficiency and stakeholder satisfaction.

Administrative Assistant - The Ladder Schools

(2021-04 - 2021-12)

Here, I supported key HR and administrative functions, including recruitment, payroll administration, employee records management, and event coordination. I managed front-desk communications, served as a primary point of contact for internal and external stakeholders, and maintained positive professional relationships. Additionally, I assisted with day-to-day administrative operations and organizational planning activities, contributing to the smooth and efficient running of the organization.

B.Sc. (Ed) - Home Economics Education - University of Lagos (2019)