Vivian Welekwe

I am an enthusiastic young professional, eager to contribute to team success through hard work, attention to details and excellent organizational skills. I have clear understanding of customer service and relations. I am motivated to learn, grow and excel in my assigned job position.

Business Studies Teacher (NYSC) - Ifelodun Comprehensive College - Igogo, Ekiti State

(2021-10 - 2022-09)

• Compiled, administered and graded examinations to assess student learning and identify individuals likely to need assistance.
• Evaluated student assignments and projects with corrective comments to guide reasoning skills.
• Adapted teaching strategies to remain inclusive to multiple learning styles.
• Selected, organized and distributed materials and supplies to meet classroom instructional needs.

Business Studies Teacher - Ojims Comprehensive College - Port Harcourt

(2019-04 - 2019-07)

• Exposed students to economic reasoning skills to build perspective and critical thinking skills.
• Evaluated student assignments and projects with corrective comments to guide reasoning skills.
• Adapted teaching strategies to remain inclusive to multiple learning styles.
• Recorded grades and developed accountability through bi-weekly progress monitoring.

HR Assistant Trainee - Hotel Presidential - Port Harcourt

(2018-09 - 2018-12)

• Assisted in delivering friendly assistance with new hires throughout interviewing and hiring process.
• Filed paperwork, sorted and delivered mail and maintained office organization.
• Assisted in administering compensation, benefits and performance management systems at direction of supervisor.
• Compiled employee records from individual departments to maintain central files.
• Tracked various statistics and kept detailed records to support human resources department.

Front Desk Agent Trainee - Hotel Presidential - Port Harcourt

(2018-09 - 2018-12)

• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
• Kept accounts in balance and ran daily reports to verify totals.
• Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
• Stored guest valuables in safe and individual boxes for security.
• Maintained excellent attendance record, consistently arriving to work on time.

Sales and Marketing Intern - Hotel Presidential - Port Harcourt

(2018-09 - 2018-12)

• Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
• Contacted prospective clients through phone calls and emails for employees' accommodation and seminar hosting.
• Assisted to track, measured and reported on trends for sales team analysis and decision making.

Administrative Assistant - Mac Eagle Nigeria Limited

(2023-01 - 2024-12)

• Answering and directing phone calls
• Organizing and scheduling of appointment
• Order office supply
• Act as point of contact to internal and external client.
• Replying of mails.

Bachelor of Arts - Business Education (Office And Information Mgt) - Rivers State University (2016-10 - 2022-03)

Certificate - Customer Service - Alison Online Training (2022-03 - 2022-03)

Diploma - Workplace Safety And Health - Alison Online Training (2022-02 - 2022-02)