IT Leader
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A Senior IT Service Delivery and Digital Transformation Leader with 15+ years of experience driving enterprise IT operations, global service desks, and large-scale technology transformations across Africa, MENA, and LATAM. Proven track record in delivering 99.9% service availability, managing multi-million-dollar IT budgets, leading cross-border teams, and executing complex migrations impacting over 1,800 users. Certified in CISM, CBAP, ITIL v4, and COBIT, with an MBA in Project Management.
A Senior IT Service Delivery and Digital Transformation Leader with 15+ years of experience driving enterprise IT operations, global service desks, and large-scale technology transformations across Africa, MENA, and LATAM. Proven track record in delivering 99.9% service availability, managing multi-million-dollar IT budgets, leading cross-border teams, and executing complex migrations impacting over 1,800 users. Certified in CISM, CBAP, ITIL v4, and COBIT, with an MBA in Project Management.
M.Sc Project management