Personnel Assistant at Jaykay Carpets Industries Limited (2026-01 – Present)
- Weekly Staff Audit
- Daily Support to Staff and Management
- Act as the point of contact regarding labor legislation issues
- Ensure compliance with labor laws and company policies
- Assist in developing job descriptions and posting job vacancies
- Act as point of contact for employee queries and concerns
- Facilitate the on boarding process for new employees including orientation and training
- Implement effective sourcing, screening, and interviewing techniques.
Secretary at Jaykay Carpets Industries Limited (2024-08 – 2026-01)
- Typing and preparing documents
- Answering calls and emails timely and professionally
- Organizing of both physical and digital files accurately and for easy access
- Managing confidential information with discretion
- Keeping tracks of client's information inventory details.
- Scheduling meetings and organizing events
- Welcoming visitors and directing them
Virtual Assistant at Diqam Deliveries – Logistic Company (2024-01 – 2024-12)
- Monitoring stock/inventory level
- Tracking shipments and providing real time updates to clients
- Schedule deliveries and handle issues that may arise during the supply chain process.
- Optimizing supply chain of inventory forecasting.
Secretary at Netpro – Logistic Company
- Call clients and schedule deliveries
- Enter all deliveries made for each day
- Call other staff in other states to keep up with deliveries outside the state
- Enter all stock of items coming in
- Keep in touch with all vendors until their items are all delivered
Customers Care Executive at Globalnet Computers (2024-01 – 2024-12)
- Responding to customer's via calls, email and other channel about products, services, orders e.t.c.
- Help find effective solutions to customer complain to maintain satisfaction and trust.
- Explaining features, pricing, and usage clearly so customers.
- Taking orders and ensuring billing or payment issues are handled accurately.
- Ensuring timely response to customer and prioritize their orders.
- Booking customers order.
- Gathering and analyzing competitor information.
Personal Assistant/Secretary at Sabo Homes (2022-01 – 2022-12)
- Managing daily office tasks and routines
- Preparing and typing documents, reports, and correspondence
- Filing and organizing records (both physical and digital)
- Answering phone calls and directing them appropriately
- Handling emails, letters, and other communications
- Acting as a point of contact between staff, clients, and management
- Maintaining office supplies and ordering when necessary
- Ensuring the office environment is organized and efficient
- Keeping accurate records of company documents and activities
- Managing confidential information with discretion
Baker at Exquisite Bakery and More (2017-01 – 2017-12)
- Prepared a variety of baked goods, including cakes, pastries, and bread, ensuring quality and consistency.
- Maintained a clean and organized kitchen, adhering to hygiene and food safety standards.
- Assisted in creating customer's orders for events, birthdays, and special occasions.