Yusuf Suleiman

Results-driven professional with repeated success in guiding IT, Logistics and Projects Management from start to finish, managing technical support operations and introducing new technologies to promote logistics and operational efficiency.

Logistics Officer - Robust International Commodities Limited - Kano State (On-Site)

(2026-01)

• Coordinate the end-to-end export process from order confirmation to final shipment.
• Arrange container bookings with shipping lines and freight forwarders.
• Monitor shipment schedules and ensure adherence to delivery timelines.
• Coordinate transportation from warehouse to port.
• Track export shipments and provide timely updates to customers and management.
• Ensure compliance with Nigerian export regulations, customs procedures, and international trade requirements.

Fleet Operation Manager - Mirah Logistics - On-Site

(2025-01 - 2026-01)

• Liaising with Port terminal operators Limited (PTOL) to facilitate cargo loading and unloading, including monitoring cargo flow and addressing any operational issues.
• Monitoring port security protocols, coordinating with relevant authorities to maintain safety and prevent potential threats.
• Providing regular updates on port activities, identifying potential issues, and reporting to senior management.
• Liaising with terminal operators to facilitate cargo loading and unloading, including monitoring cargo flow and addressing any operational issues.

Logistics Network Manager - 8BM Freight System - Remotely

(2023-01 - 2024-01)

• Analyze supply chain needs to design and optimize logistics network structure, including warehouse locations, transportation routes, and inventory levels to maximize efficiency.
• Negotiate contracts with carriers, plan shipment routes, optimize truck utilization, and monitor delivery performance to ensure timely deliveries.
• Track logistics costs across the network, identify cost-saving opportunities, and manage budgets to maintain profitability.

Customer Experience Center Agent - GIG Logistics - Kano State

(2021-01 - 2022-01)

• Order creating from the Agility system
• Customer support
• Receiving and dispatching trucks

Customer Care Executive - MTN Nigeria (iSON Xprience International)

(2020-01 - 2021-01)

• Using CRM/CLM (MTN Customer Life Cycle (CLM))
• Responding to customer enquiries
• Handling complaints and issues
• Collecting customer feedback

Customer Care Executive - Airtel Nigeria (iSON Xprience International)

(2019-01 - 2020-01)

• Using CRM/CLM (MTN Customer Life Cycle (CLM))
• Responding to customer enquiries
• Handling complaints and issues
• Collecting customer feedback

Admin and Logistics Officer - Adam Smith Inter. - Jigawa State GEM3 Proj

(2016-01 - 2018-01)

Assisting the Assistant General Manager (AGM), Security and Operations in Kano by;

• Coordinating activity budgets for all project activities including events, meetings and Stakeholder interactions in collaboration with project teams

Officer Assistant - DFID-ESSPIN (MottMac) - Kano

(2013-01 - 2016-01)

• Assist the State Administrator in the maintenance of the State office by liaising with contractors for the maintenance of the office and its environs
• Assist the Administrator in maintaining an office filing system, for both electronic and hard copies of retainer ship agreements with contractors

EMIS Support Officer (Voluntary) - KSMoE (MoE) - Kano

(2008-01 - 2013-01)

• Data Collector for Preparation of Annual School Census (ASC)
• Ensuring all data collected is in accordance with organizational policies and procedures.

Certificate - Chartered Institute of Logistics and Transport (CILT (UK)) (2022-01)

NCE Certificate - Federal College of Education (Technical) (2011-01)

Certified Customer Care Representative - iSON Xperience International (MTN) (2020-01)

Certified Customer Care Representative - iSON Xperience International (Airtel) (2019-01)

Data Collector/Enumerator/Entry - DFID-ESSPIN Nigeria (SEPS Project) (2010-01)