Ahmed Shafik

Student Assistant at TU Delft | Teaching & Learning Services (2026-02 – Present)

• Provide technical and user support for educational platforms used in teaching, including Brightspace, Osiris, Turnitin, Vevox, and Collegerama.
• Provide support to lecturers and academic staff across course design, delivery and assessment.
• Use Jira and Confluence to track support requests, document processes, and coordinate support workflows.
• Contribute to educational development, quality improvement and faculty support.

Student Ambassador at TU Delft | Technology, Policy and Management Faculty (2024-10 – Present)

• Providing prospective students with information about the bachelor's program Systems Engineering, Policy analysis and Management, helping students and parents understand the content of the course, study options, and career opportunities.
• Guiding high school students and other applicants during university open days.

Financial & Operations Assistant (Part-time) at V.O.F. Kartal (2023-01 – Present)

• Managed bookkeeping and financial administration, maintaining daily records (kasboek), handling payments and invoices, and preparing quarterly records for the accountant.
• Oversaw daily cash flow operations and managed online orders and invoices from platforms like Takeaway.com.
• Ensured that the restaurant complied with NVWA (Government) hygiene and safety standards, including creating and maintaining allergen lists and checking if hygiene standards were met.
• Supported the overall restaurant operations, gaining experience in supplier relations, inventory management, customer service and teamwork.

Student Mentor at TU Delft | Technology, Policy and Management Faculty (2025-09 – 2025-12)

• Welcoming students during the Introduction Day, guiding them through the faculty and supporting them with the setup of study tools.
• Holding both group and individual meetings to discuss their study progress, academic planning and personal wellbeing.
• Coordinating with study advisors and documenting progress of students in a mentorship report.

School Ambassador at Stichting Model European Parliament Limburg (2022-09 – 2023-07)

• Mentored student participants in the MEP program by helping them prepare for the speeches, debates and the MEP conferences.
• Coordinated with teachers and event organizers to ensure successful participation in the regional and provincial MEP conferences.

Bachelor of Science in Systems Engineering, Policy Analysis & Management; Track: Data & Digitalization – TU Delft (2024-09 – 2027-06)

VWO - Gymnasium in Science & Health Track (Natuur & Gezondheid); TTO track (Bilingual education) – Sintermeertencollege (2018-09 – 2024-07)