Assistant Manager
Assistant Manager and Shift Supervisor with hands-on experience leading teams in high-
volume hospitality settings in the Netherlands and the UK. Known for maintaining operational standards, coaching diverse teams, and delivering consistent guest experiences in coffee-focused operations. Multilingual professional with a strong background in communication, training, and time management, bringing a calm and reliable approach to daily operations.
Hospitality professional with experience in assistant management and shift supervision within high-volume, coffee-focused environments in the Netherlands and the UK. Currently supporting daily operations at Starbucks in Amsterdam, leading teams on the floor, coaching and training staff, and ensuring consistent service standards and positive guest experiences. Background includes multi-site café operations in London and a parallel career in language and communication services, bringing strong organizational skills, cultural awareness, and clear communication to international hospitality settings.
Bachelor’s Degree in Letters – Translation & Interpretation
Universidade de Franca, Brazil (2018).
