Anisha

Service-minded and reliable communicator with experience supporting customers in digital and in-person environments. Skilled at handling inquiries, coordinating follow-ups, and providing clear, friendly, and professional support.

Social media specialist at Exact (2024 – 2024)

• Handled inquiries through digital channels, ensuring clear and timely responses.
• Coordinated follow-ups and documented interactions for a smooth service flow.

Project & Communications Support at Think Volunteer (2022 – 2023)

• Served as a communication point of contact for partners and team members.
• Coordinated schedules, tasks, and follow-ups to support efficient workflows.

Customer Interaction & Service at Heineken/Retail (2018 – 2021)

• Assisted customers in fast-paced environments, resolving questions and issues.
• Delivered professional service and strengthened interpersonal communication skills.

Digital communication and support roles (2018 – 2024)

Master’s in Digital Marketing & E-commerce – EAE Business School (2025 – 2025)

Bachelor’s Degree in Business and Retail Management – Rotterdam University (2024 – 2024)