Basma Jama

Passionate and results-oriented professional with a strong background in production and logistics. Known for my proactive approach to problem-solving and commitment to delivering high-quality outcomes.

Logistic assistant- Hass Petroleum

Feb 2021 – Jul 2022

• Developed and executed contingency plans for unforeseen events or disruptions, minimizing impact on operations.
• Completed documentation to prevent shipment delays.
• Responded to incoming calls to address equipment, service and contract issues.
• Continuously reviewed the organization's logistics costs such as transportation and vendor charges to identify savings opportunities.
• Supported audit execution and reporting to foster accuracy.
• Prepared regular reports detailing logistics performance and inventory data.

Warehouse clerk - Freight Logistics Systems Ltd

Mar 2019 – Dec 2020

• Filed shipping and receiving documents to monitor and resolve issues with damaged and defective products.
• Worked with carrier representatives to arrange shipments and resolve time-critical issues.
• Worked closely with the Warehouse Supervisor to address any issues related to inventory or documentation.
• Prepare and complete orders for delivery or pickup according to schedule.

MSc in Management of Development – Van Hall Larenstein University of Applied Sciences

B.A in Public Administration and Management – St. Lawrence University